About The Position

The Export Customer Service-Traffic Coordinator assists the Export Customer Service department with traffic coordination and preparing loads for the Container Freight Station (CFS). The role involves coordinating carrier bookings, tracking freight, updating sailing schedules, and communicating with shippers to obtain documentation. The position is based in Compton, California, and offers $21.00–$22.00 per hour.

Requirements

  • At least 2 years of customer service experience in ocean export.
  • Familiarity with traffic processes.
  • Experience calling, confirming, and tracking freight and schedules.
  • Proficiency with Outlook and computers.

Nice To Haves

  • Familiarity with ocean shipping terms and documents.
  • Familiarity with the NVOCC process.

Responsibilities

  • Call and book carriers.
  • Track and trace freight.
  • Prepare loads for the Container Freight Station (CFS).
  • Confirm that hazardous materials (HAZ) have been approved.
  • Update sailing schedules.
  • Contact shippers for documentation.
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