Expo - Big E's Sports Grill Midland

Suburban Inns • Midland, MI

3d • Onsite

About The Position

The Expo at Big E's Sports Grill Midland prepares and expedites food items in accordance with standardized recipes, local health department standards, and Suburban Inns and Big E's standards. The role includes setting up and maintaining the Expo station, serving food according to portion and presentation standards, and helping ensure guests are fully satisfied through friendly, welcoming service. The position is part-time to full-time, works a variable schedule based on business demands, and may be used as a paid internship. Work is completed on the property, and travel to other Suburban Inns properties or client locations is not required.

The work requires adherence to local health and safety regulations and Suburban Inns processes, along with regular attendance. Uniform shirt, hat, and name tag are provided; team members supply compliant pants and black, closed-toe, non-slip shoes. Responsibilities may change or expand according to business needs.

Requirements

• High school diploma or equivalent.
• At least 1 year of full-service restaurant experience.
• Ability to interpret or extract information and/or perform arithmetic functions; may also require typing, record keeping, or word processing.
• Strong verbal communication and organization skills.
• Pants must meet Suburban Inns specifications: chef pants, black slacks/dockers, or dark-wash jeans without holes; yoga-style pants are not permitted.
• Shoes must be black, closed-toe, and non-slip.
• Hair must be well-groomed; facial piercings and tattoos not covered by the uniform require management approval, and tattoos deemed offensive must remain covered or concealed.

Nice To Haves

• ServSafe Food and Allergen Certification preferred.

Responsibilities

• Greet guests in a friendly, positive manner, ask questions, and make personal connections so they feel welcome and valued.
• Expedite required items according to standardized recipes.
• Set up service units with needed items.
• Serve items according to established portions and presentation standards.
• Notify the Kitchen Manager or Manager on Duty of expected shortages.
• Keep assigned work areas and equipment clean and sanitary.
• Set up, maintain, and break down the Expo station.
• Adhere to local health and safety regulations.
• Follow all Suburban Inns processes.
• Maintain regular and recurrent attendance.
• Perform other duties as requested by management.

Benefits

• Hotel and restaurant discounts.
• Earned paid time off for all team members.
• Health, vision, dental, and life insurance for full-time team members.
• Flexible schedules.
• Holiday pay.
• Eight hours of paid volunteer time per year.
• Advancement and professional growth opportunities.
• 100% paid maternity, paternity, or adoption leave for those who qualify for FMLA.
• Employee Assistance Program through Pine Rest, including three free counseling visits, an online library, and access to legal, financial, and elder care consultations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED