Bartender - Big E's Sports Grill Holland

Suburban Inns • Holland, MI

1d • Onsite

About The Position

The Bartender mixes and serves beverages according to standards, takes food orders, and provides friendly, attentive service to help ensure guests are fully satisfied. Alcoholic beverages must be served responsibly and in compliance with the law, local health department standards, and Suburban Inns/Big E’s standards and Core Values. The role is part-time at Big E’s Sports Grill in Holland, with a preference for flexibility to work lunch and dinner shifts. The position can also be used as a paid internship.

Work takes place on property and does not require travel to other Suburban Inns locations. The schedule varies with business demands and may include day, evening, night, holiday, and weekend assignments. A uniform shirt and name tag are provided; team members are responsible for approved blue jeans and black, closed-toe, non-slip shoes. Hair must be well-groomed, and facial piercings and visible tattoos require management approval. Offensive tattoos must remain covered or concealed.

Requirements

• Ability to interpret or extract information and/or perform arithmetic functions.
• Good communication skills.
• TIPS or ServSafe Alcohol Certification; certification may be completed upon hire.
• Must be at least 21 years old to serve alcoholic beverages.
• Work regularly requires or varies between day, evening, night, holiday, and weekend assignments.
• Must wear Suburban Inns-approved blue jeans and black, closed-toe, non-slip shoes; the team member is responsible for providing these items.
• Hair must be well-groomed. Facial piercings and tattoos not covered by the uniform require management approval; offensive tattoos must remain covered or concealed.

Nice To Haves

• Flexibility to work lunch and dinner shifts is preferred.

Responsibilities

• Greet guests in a friendly, positive manner, ask questions, and make personal connections so they feel welcome and valued.
• Check that guests requesting alcohol have valid identification and are at least 21 years old.
• Take steps to limit issues and liability related to excessive drinking, including persuading guests to stop drinking or arranging transportation for intoxicated patrons.
• Inspect the bar before a shift and ensure adequate supplies are available.
• Prepare garnishes, set up mixers and premixed drinks, and follow safety procedures.
• Stock glasses, liquor, beer, and wine; prepare the bar setup, including the well, ice, and garnishes.
• Mix, prepare, and serve drinks according to recipes.
• Collect payment for checks and reconcile the cash drawer.
• Enter orders in the POS system before preparing them.
• Run and cash out keno tickets and reconcile the keno cash drawer.
• Maintain and clean the bar area and equipment.
• Notify a supervisor promptly about complaints while taking ownership of issues and offering solutions in accordance with One More Step guidelines.
• Request supplies as needed.
• Clean and close the bar at the end of the night according to procedures.
• Assist with monthly cleaning and routine maintenance of bar equipment.
• Follow guidelines for to-go orders and all Suburban Inns processes.
• Maintain regular and recurrent attendance.
• Perform other duties as requested by management.

Benefits

• Hotel and restaurant discounts
• Earned paid time off for all team members
• Health, vision, dental, and life insurance for full-time team members
• Flexible schedules
• Holiday pay
• Eight hours of paid volunteer time per year
• Advancement and professional growth opportunities
• 100% paid maternity, paternity, or adoption leave for those who qualify for FMLA
• Employee Assistance Program through Pine Rest, including three free counseling visits, an online library, and access to legal, financial, and elder-care consultations

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed