Expo Manager

MJH Life Sciences®•Cranbury, NJ

4d•$55,000 - $65,000•Hybrid

About The Position

At MJH Life Sciences, we are seeking an Expo Manager, Live Events to lead the planning and execution of exhibit halls and sponsorship deliverables across in-person and hybrid conferences. You will take full ownership of assigned programs — from venue selection and floor plan design through on-site execution — ensuring every event is delivered on time, within budget, and to the highest standard for sponsors, stakeholders, and attendees. This role is for a seasoned event professional who is hyper-focused on the attendee experience, thrives under pressure, and uses AI tools to plan smarter, coordinate more efficiently, and stay ahead of the complexity that comes with large-scale event management.

Requirements

Proven experience managing all facets of in-person and hybrid conferences, from contracting and venue selection through on-site execution — including AV, food and beverage, housing, transportation, registration, and staffing
An AI-native mindset. You actively use tools such as ChatGPT, Claude, or event management platforms with AI capabilities to improve how you plan, communicate, and execute — and you can speak to the measurable impact
Proficiency in ExpoCad and Cvent, with working knowledge of Salesforce, Workfront, and Microsoft Office including Word, PowerPoint, Excel, and Outlook
Hyper-focused on the attendee experience — you think about every touchpoint and hold yourself accountable for outcomes, not just logistics
Experienced in budget development and reconciliation, with the discipline to manage program financials accurately across multiple concurrent events
Strong customer service orientation and the ability to act diplomatically with sponsors, exhibitors, vendors, and HCPs at all levels
Excellent oral and written communication skills with a proactive, solutions-oriented approach to problem-solving
Highly organized, detail-oriented, and able to perform under deadline pressure — independently and as part of a team
Knowledgeable in healthcare compliance requirements and CME/CE procedures
Bachelor's degree required
Candidates should be prepared to discuss how they are currently using AI in their event management or operations work. This includes: Specific tools in active use and how they support event planning, vendor coordination, exhibitor communications, or budget management
Measurable impact such as reduced planning time, improved exhibitor experience, or increased capacity to manage concurrent programs
How you use AI to stay organized and ahead of deadlines across complex, multi-workstream events

Nice To Haves

Examples of AI-driven workflows or systems developed to improve exhibit hall operations or sponsorship execution at scale

Responsibilities

Own end-to-end execution of assigned exhibit halls and sponsorship programs ranging from tabletop exhibits to large-scale tradeshows, with full accountability for budget, timeline, and quality outcomes
Use AI tools to improve planning workflows, vendor communications, exhibitor coordination, budget tracking, and reporting — increasing capacity and reducing manual overhead across the event lifecycle
Contribute to venue and site selection in hotels and convention centers, researching rates, accessibility, exhibit needs, AV, catering, transportation, and ancillary services
Design and develop exhibit hall floor plans, registration areas, and feature areas in compliance with safety and facility requirements, including usage of ExpoCad
Build and manage general service contractor relationships — negotiating contracts, executing agreements, and managing on-site operations to ensure seamless delivery
Create and manage the Cvent exhibitor portal, enabling booth staff registration, company profiles, lead capture setup, and exhibitor communications
Develop exhibitor service kits and all supporting guidance materials, and maintain proactive communication with exhibitors to ensure their needs are met and issues are resolved quickly
Coordinate all freight shipments, on-site distribution, and labor requirements, and oversee decorator setup and compliance with facility standards
Supervise the production and positioning of all expo and sponsorship signage
Manage on-site AV, security, medical personnel, and all facility-related logistics across the exhibit hall
Work with sales teams to develop exhibitor and sponsor sales strategies and packages, and maintain contracted client interaction to accelerate conference participation
Facilitate on-site exhibitor re-book operations and oversee all tracking for booth and sponsorship sales using Salesforce and Workfront
Liaise with internal teams and business development staff to ensure smooth transitions of contacts, agreements, and expectations with supporters
Lead or participate in program-specific planning teams, maintaining detailed schedules of all essential activities and deadlines from assignment through post-event wrap-up
Manage compliance with healthcare industry requirements and CME/CE procedures, including coordination with major medical associations as needed
Travel and work on-site for assigned events, including weekends, up to 25% of the time