Expo

MOMOFUKU•New York, NY

3d•$23 - $25•Onsite

About The Position

The Momofuku Expeditor will be the connection between the BOH and FOH, serving as a main point of contact between the kitchen and the floor. It will be crucial to ensure smooth communication throughout our high volume and fast paced service.

Requirements

Minimum one year of experience as an Expo or in a role with expediting responsibilities
A comprehensive knowledge of service flow, ticket times, and kitchen functions and terminology
Excellent communication, organizational, and interpersonal skills
Ability to remain calm under pressure and resolve guest conflict
Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
Able to work in a standing/walking position for long periods of time
Ability to demonstrate quick thinking and adaptability in a constantly changing environment
If hired, you will be required to show proof of vaccination.

Nice To Haves

2+ years of experience as an Expo or in a role with expediting responsibilities
A proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilities

Responsibilities

Manage all orders as they are received through the POS and communicate clearly and respectfully to the kitchen, including any special order requests
Maintain accurate timing for dish executing
Ensure all dishes are checked for quality and appearance prior to leaving the kitchen
Maintain up-to-date knowledge of menu items including major components, unfamiliar ingredients, appropriate utensils for service, and drop lines
Communicate 86s, menu changes, and/or other food related information to the FOH team
Understand and execute food safety and allergies protocols
Maintain open and effective communication with BOH team and FOH team
Respond appropriately to any guest requests or issues by communicating effectively with the proper server or management
Stock and prepare service related items as needed
Quickly and correctly transport food from the kitchen to the guest as needed
Support service team with table and floor maintenance, as needed, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware, and polishing tableware
Maintain cleanliness of work areas
Demonstrate safe and proper use of all kitchen equipment when applicable
Adhere to grooming and dress code standards
Support other team members and foster a positive work environment