Expert Client Advisor, Watches & Jewelry - Rodeo

LVMH•Los Angeles, CA

6d•Onsite

About The Position

Louis Vuitton at Rodeo Drive is seeking a client-focused professional with expertise in high-end watches and jewelry. The role calls for management experience and a proven record of cultivating client relationships and growing business in luxury retail. The Expert Client Advisor develops and drives the Watches & Jewelry, High End product category, identifies products suited to clients’ profiles and market trends, and delivers business results. As a Brand ambassador and sales leader, the Expert Client Advisor sells in the watches and jewelry category as well as across the brand, using advanced sales skills and storytelling to drive business and build team confidence. The role serves as the store’s voice for the category and a key business partner to management, providing market data, client feedback, industry trends, and sales opportunities. The advisor cultivates relationships with new and existing clients to build loyalty and achieve individual and team goals. The Expert Client Advisor is the in-store resource for category-related selling and clienteling techniques, partners with the Manager to provide business feedback, communicates corporate strategy and relevant business information through briefings, trainings, and one-to-one coaching, and supports the team during the selling ceremony. The advisor also manages their own client portfolio and demonstrates outstanding clienteling practices. The appointed candidate will receive an hourly rate of USD $30–$34, with the opportunity for commission. Louis Vuitton offers professional development opportunities locally and globally, along with industry-leading training and an inclusive workplace focused on meaningful initiatives that support professional equality.

Requirements

Management experience.
Proven track record of cultivating and growing successful client relationships and business within luxury retail.
Expertise in high-end watches and jewelry.
Focused and entrepreneurial mindset.
Finesse, passion for storytelling, and excellent communication skills.
Advanced sales skills.

Responsibilities

Develop and drive the Watches & Jewelry, High End product category and deliver business results.
Identify products for clients based on their individual profiles and market trends.
Serve as a Brand ambassador and sales leader for Watches & Jewelry, High End, while also selling across the brand.
Use storytelling and advanced sales skills to drive sales and build team confidence in the category.
Provide management with market data, client feedback, industry trends, and sales opportunities.
Cultivate relationships with new and existing clients to enhance loyalty and achieve individual and team goals.
Serve as the in-store resource for category-related selling and clienteling techniques.
Partner with the Manager and provide feedback to help drive the business forward.
Communicate corporate strategy and relevant business information through morning briefings, trainings, and one-to-one coaching.
Observe the team during the selling ceremony and partner with them to introduce the product category.
Manage a personal client portfolio and demonstrate outstanding clienteling practices.
Drive the Men's Watches & Jewelry business in store.
Deliver product training and support new launches.
Develop clients.