Experienced Service Technician

Lithia & Driveway•Portland, OR
•Onsite

About The Position

Lithia & Driveway is hiring an Experienced Service Technician for Buick GMC of Beaverton. The technician performs vehicle repairs and maintenance efficiently and accurately according to repair orders, manufacturer standards, and applicable safety requirements. The role includes diagnosing malfunctions, road-testing vehicles, documenting work and test results, and recording repair time using company procedures. The technician is responsible for maintaining their normal mechanics' tools, returning special tools, using shop supplies economically, and keeping the workspace clean and organized. They must return customers' vehicles as clean as they were before service, complete assigned training, maintain manufacturer and ASE certifications, review technical publications as assigned, and communicate constructively with dealership personnel. The position also requires following dealership policies for safety, attendance, grooming, hygiene, and uniforms. The dealership offers competitive flat-rate pay plans, with pay depending on experience, and various Monday–Friday shifts. Lithia & Driveway describes its focus as delivering convenient vehicle-ownership experiences through its stores and related businesses.

Requirements

  • High school graduate or equivalent.
  • Must be at least 18 years old.
  • Manufacturer training passed, with ability to perform repairs in lube and maintenance services, engine repair, suspension and steering repair, brake repair, electrical and electrical systems repair, and heating and A/C repair.
  • Manufacturer certification in all listed competency areas.
  • At least three ASE certifications; the posting indicates the technician should be an ASE Master Technician.
  • Greater than 105% customer-pay repair proficiency.
  • Three or more years of automotive technical experience.
  • Valid driver's license in the state of residence and an acceptable driving record.
  • Ability to maintain the specified uniform and appearance standards, including tucked-in shirts and belts without buckles to avoid scratching customer vehicles.

Nice To Haves

  • Engine drivability diagnosis and repair is listed as optional.

Responsibilities

  • Perform repairs as outlined on repair orders efficiently and accurately, in accordance with Lithia and manufacturer standards.
  • Diagnose the cause of vehicle malfunctions.
  • Complete work according to applicable safety requirements.
  • Road-test vehicles to confirm the quality of repair work.
  • Record repair time using company time-clock procedures.
  • Document work performed and test procedures and results on repair orders.
  • Maintain an inventory of normal mechanics' tools needed for trained work that are not normally inventoried as special tools.
  • Return special tools to their proper place.
  • Use shop supplies and materials practically and economically.
  • Maintain an organized, clean workspace and clean the stall daily.
  • Ensure customers' vehicles are returned as clean as they were before service.
  • Complete required training and maintain manufacturer and ASE certifications through necessary training.
  • Participate in and use technical training assigned by management.
  • Review technical bulletins and other publications as assigned by management.
  • Communicate constructively with dealership personnel to satisfy customer needs.
  • Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its personnel, or its customers.
  • Follow departmental personal grooming, hygiene, and uniform standards.
  • Arrive, take breaks, and depart at the times designated by management.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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