Experienced Service Technician

Ocean Honda of Hanover•Hanover, MA

About The Position

The Certified and Master Certified Service Technician services and repairs vehicles according to established standards and procedures. The role may also include pre-delivery service on new vehicles to ensure they are in excellent working order. Technicians are expected to provide high-quality service and maintain customer satisfaction. The position may require additional duties as assigned.

Requirements

  • High school diploma or GED.
  • Valid, unrestricted driver's license and clean driving record.
  • Professional and dependable.
  • Safety- and customer-service-oriented.
  • Basic computer and internet skills.
  • Outstanding communication skills.
  • Professional appearance and work ethic.
  • Ability to read and comprehend instructions.
  • Ability to bend, kneel, squat, stand, and lift heavy objects as needed.
  • Master Certified Technicians should have dealer-level or large-facility experience.
  • Master Certified Technicians must have a high level of automotive mechanical and electrical knowledge.

Nice To Haves

  • Experience as a Service Technician.
  • Some post-secondary automotive training.
  • Dealer-level or large-facility experience.
  • Additional certifications, such as National Institute for Automotive Service Excellence (ASE) certification.
  • Strong technical performance record.
  • Ability to work productively in a fast-paced team environment.
  • Positive attitude.

Responsibilities

  • Diagnose vehicle issues based on experience, analysis, and testing.
  • Perform routine and high-level repairs and service inspections without guidance.
  • Maintain the highest possible level of training as a Master Certified Technician.
  • Keep vehicles clean while performing service or repairs.
  • Complete required documentation in compliance with regulations and standards.
  • Help maintain shop appearance and safety standards and support efficient shop operations, including inventory stocking and other general functions.
  • Follow shop policies, procedures, safety rules, and environmental rules.
  • Attend staff meetings, training, and educational classes as required.
  • Perform other duties as assigned.

Benefits

  • Competitive pay based on experience.
  • Medical benefits.
  • Paid vacation.
  • Holidays.
  • Professional workplace.
  • Non-smoking workplace.
  • Drug-free workplace.
  • Opportunity for advancement.
  • Direct deposit.
  • 401(k) with company match.
  • Company-paid additional automotive certification training and requirements for Certified and Master Certified Technicians.
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