Experience Intelligence & Enablement Manager (Remote)

Advocate Health and Hospitals Corporation • Charlotte, NC

1d • Remote

About The Position

The Experience Intelligence & Enablement Manager leads analysis of enterprise listening data from surveys, focus groups, and other feedback channels. The role identifies themes, trends, risks, and drivers of the teammate experience—including differences across roles, functions, and regions—and integrates quantitative and qualitative data into enterprise-level insights. It translates complex information into actionable intelligence that informs organizational priorities, opportunities, and potential risks.

The manager develops frameworks and consistent standards for interpreting listening results, and creates executive-ready presentations, reports, and visual materials. The role applies data visualization and storytelling to communicate findings to senior leaders, clinical teams, and frontline teammates. In partnership with functions such as Benefits, Nursing, Learning & Development, HR, and Operations, the manager helps leaders understand data-informed priorities, tradeoffs, and opportunities without directly owning execution.

The position maintains expertise in employee experience frameworks, listening strategies, industry trends, external research, and benchmarking. It ensures consistency in how survey and experience data are interpreted and communicated, and continually improves insight generation, visualization, and reporting approaches using stakeholder feedback, emerging research, and best practices.

This is a full-time, benefits-eligible remote position approved for Wisconsin and Illinois, with work spanning the listed enterprise divisions. The role generally involves working virtually in a normal office environment, using a computer for extended periods, and may require travel to enterprise locations. Weekend work and varied hours may be necessary for rounding and strategic planning to meet deadlines.

Requirements

• Bachelor’s degree in a related field.
• At least 5 years of experience in analytics, employee experience, consulting, or program management.
• Understanding of employee experience frameworks, engagement drivers, and organizational culture.
• Familiarity with survey data, qualitative feedback analysis, and research methodologies.
• Knowledge of data privacy, confidentiality standards, and ethical handling of employee information.
• Strong analytical and critical-thinking skills, including the ability to synthesize complex data.
• Advanced presentation and storytelling skills, including data visualization and graphic design.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication skills and ability to translate data into clear, actionable narratives.
• Effective time management and prioritization across multiple initiatives.
• Ability to translate data into clear, actionable guidance for leaders.
• Ability to influence without authority and serve as a trusted advisor.
• Ability to simplify complex concepts for diverse audiences.
• Ability to maintain confidentiality and uphold data integrity.
• Ability to continuously improve processes, frameworks, and approaches to insight generation.
• The position may involve travel to enterprise locations; weekend work and varied hours may be necessary to meet deadlines.

Nice To Haves

• Master’s degree in HR, Organizational Psychology, Analytics, or a related field.
• At least 5 years of experience in analytics, employee experience, or program management.
• Experience with enterprise survey data and listening strategies.
• Experience synthesizing qualitative and quantitative data into insights.
• Experience presenting to senior executives or governance committees.
• Experience in healthcare, clinical operations, or large multi-site systems.
• Experience with survey and analytics platforms such as Perceptyx, Qualtrics, or dashboarding tools.
• Strong proficiency in data visualization and reporting tools.
• Familiarity with external benchmarking and research synthesis.

Responsibilities

• Lead analysis of enterprise listening data from surveys, focus groups, and other feedback channels.
• Identify key themes, trends, risks, and drivers of the teammate experience, including disparities across roles, functions, and regions.
• Integrate quantitative and qualitative data into cohesive enterprise-level insights.
• Synthesize complex data into actionable intelligence that informs organizational priorities, opportunities, and potential risks.
• Develop structured frameworks to interpret results and ensure consistency across listening efforts.
• Create executive-ready presentations, reports, and visual materials that translate data into meaningful narratives.
• Apply data visualization and storytelling principles to communicate clearly and effectively to senior leaders, clinical teams, and frontline teammates.
• Partner with cross-functional teams, including Benefits, Nursing, Learning & Development, HR, and Operations, to interpret findings and advise on implications and areas of focus.
• Support leaders in understanding data-informed priorities, tradeoffs, and opportunities without directly owning execution.
• Maintain expertise in employee experience frameworks, listening strategies, and industry trends.
• Synthesize external research and benchmarking with internal data to produce integrated insights and enterprise reports.
• Ensure consistency in interpretation and communication of survey results and experience data across the organization.
• Establish standards, templates, and approaches for insight generation and reporting to improve clarity and comparability.
• Improve insight generation by incorporating stakeholder feedback, emerging research, and evolving best practices.
• Identify ways to improve how data is synthesized, visualized, and communicated to maximize impact.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible healthcare and dependent-care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and the opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager