Experience Intelligence & Enablement Manager (Remote)

Advocate Health • Charlotte, NC

2d • $51 - $77 • Remote

About The Position

The Experience Intelligence & Enablement Manager leads analysis of enterprise listening data from surveys, focus groups, and other feedback channels. The role identifies themes, trends, risks, and drivers of the teammate experience, including differences across roles, functions, and regions, and combines quantitative and qualitative data into cohesive enterprise-level insights.

The manager turns complex data into actionable intelligence that informs organizational priorities, opportunities, and potential risks. They develop frameworks and standards for interpreting and communicating results, and create executive-ready presentations, reports, and visual materials using data visualization and storytelling for audiences that include senior leaders, clinical teams, and frontline teammates.

Working with cross-functional partners, the role helps leaders understand findings and their implications without directly owning execution. It also combines external research and benchmarking with internal data, maintains knowledge of employee experience frameworks and listening strategies, and continually improves insight-generation and reporting approaches.

This is a full-time, 40-hour-per-week remote position. The position generally involves virtual work in a normal office environment, with frequent sitting, standing, and walking as necessary. Travel to enterprise locations may be required, and weekend work or varied hours may be necessary for rounding and strategic planning to meet deadlines. Approved remote work locations are Wisconsin and Illinois; the listed divisions are Alabama, Alaska, Arkansas, Arizona, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Louisiana, Kansas, Kentucky, Maine, Michigan, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, and Wyoming.

Requirements

• Bachelor’s degree in a related field.
• At least 5 years of experience in analytics, employee experience, consulting, or program management.
• Understanding of employee experience frameworks, engagement drivers, and organizational culture.
• Familiarity with survey data, qualitative feedback analysis, and research methodologies.
• Knowledge of data privacy, confidentiality standards, and ethical handling of employee information.
• Strong analytical and critical-thinking skills, including the ability to synthesize complex data.
• Advanced presentation and storytelling skills, including data visualization and graphic design.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication skills and the ability to translate data into clear, actionable narratives.
• Effective time management and prioritization across multiple initiatives.
• Ability to translate data into actionable guidance for leaders, influence without authority, and serve as a trusted advisor.
• Ability to simplify complex concepts for diverse audiences, maintain confidentiality and data integrity, and continually improve insight-generation approaches.

Nice To Haves

• Master’s degree in HR, Organizational Psychology, Analytics, or a related field.
• Experience with enterprise survey data and listening strategies.
• Experience synthesizing qualitative and quantitative data into insights.
• Experience presenting to senior executives or governance committees.
• Experience in healthcare, clinical operations, or large multi-site systems.
• Experience with survey and analytics platforms such as Perceptyx, Qualtrics, or dashboarding tools.
• Strong proficiency in data visualization and reporting tools.
• Familiarity with external benchmarking and research synthesis.

Responsibilities

• Lead analysis of enterprise listening data from surveys, focus groups, and other feedback channels.
• Identify key themes, trends, risks, and drivers of teammate experience, including disparities across roles, functions, and regions.
• Integrate quantitative and qualitative data into enterprise-level insights.
• Synthesize complex data into actionable intelligence that informs organizational priorities, opportunities, and potential risks.
• Develop structured frameworks to interpret results and promote consistent insight generation across listening efforts.
• Create executive-ready presentations, reports, and visual materials that translate data into meaningful narratives.
• Apply data visualization and storytelling principles for audiences including senior leaders, clinical teams, and frontline teammates.
• Partner with cross-functional teams to interpret findings and advise on implications and areas of focus.
• Support leaders in understanding priorities, tradeoffs, and opportunities based on data, without direct ownership of execution.
• Maintain expertise in employee experience frameworks, listening strategies, and industry trends.
• Combine external research and benchmarking with internal data to produce integrated insights and enterprise reports.
• Establish standards, templates, and approaches for interpreting and communicating survey results and experience data.
• Improve insight-generation methods by incorporating stakeholder feedback, emerging research, and evolving best practices.
• Identify ways to improve data synthesis, visualization, and communication to maximize impact.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Competitive compensation and opportunity for annual performance-based increases.
• Premium pay, such as shift and on-call pay, and incentive pay for select positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager