Expeditor

ClubCorp • Austin, TX

26d

About The Position

As an Expeditor, you ensure the efficient flow of food from the kitchen to the dining area. You coordinate the preparation and presentation of dishes, confirm that they meet quality standards, and help deliver them promptly to guests. The role supports smooth kitchen operations and exceptional dining experiences. The position reports to the Kitchen Manager, Sous Chef, or Executive Chef.

The role also includes supporting members, guests, and coworkers, following club policies and safe working practices, attending briefings, maintaining a professional appearance, and taking on additional duties as assigned. Additional hours, including weekends and holidays, may be required.

Requirements

• Strong communication skills and ability to follow instructions accurately.
• Attention to detail and commitment to high quality and presentation standards.
• Ability to multitask and work efficiently under pressure in a fast-paced environment.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
• Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Availability for additional hours, including weekends and/or holidays, as required.

Nice To Haves

• High school diploma or equivalent.
• At least 1 year of experience as an expeditor or in a similar role.

Responsibilities

• Oversee expediting during meal periods to ensure timely and accurate delivery of dishes.
• Coordinate with kitchen staff on dish timing and presentation according to order tickets.
• Check each dish for quality, portioning, and presentation before it leaves the kitchen.
• Communicate with the front-of-house team, chefs, cooks, and servers to coordinate service.
• Monitor food quality, including taste, appearance, temperature, and portion size, against club standards.
• Resolve food quality or presentation issues promptly with the kitchen team.
• Ensure dishes accommodate members’ and guests’ special requests and dietary restrictions.
• Keep the expediting area organized and clean, with necessary tools and equipment available.
• Assist with maintaining cleanliness in kitchen and dining areas.
• Organize order tickets and ensure they are processed efficiently.
• Assist in training new kitchen and service staff on expediting procedures and quality standards.
• Collaborate with the team to fulfill orders accurately and promptly.
• Interact professionally with members and guests, accommodate changes and last-minute requests, and help deliver the 3-steps of service.
• Resolve member and guest complaints professionally, notify management of issues, and practice effective service recovery.
• Support fellow employees and contribute to a positive team environment.
• Perform additional duties assigned by management and assist others as needed.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Generous paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed