Expeditor

BallenIsles Country Club • Scottsdale, AZ

24d • Onsite

About The Position

Troon Country Club in Scottsdale, Arizona, is hiring a full-time Expeditor to facilitate restaurant food service by matching order tickets with prepared food and sides from the kitchen line. The Expeditor checks plate presentation and completeness, monitors food quality and ticket times, and helps ensure orders are delivered to guests promptly. The role also supports safe food handling, take-out packaging, stocked workstations, and coordinated front-of-house service. The Expeditor works with senior culinary and outlet management to provide excellent member and guest experiences and contribute to continuous improvement.

Requirements

• High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Must be ServSafe Certified (Food, Alcohol, and Food Allergy) or have a TIPS equivalent.
• Strong multitasking, communication, organizational, and time-management skills.
• Attention to cleanliness and safety.
• Active listening and guest-service skills, including the ability to resolve guest issues or complaints tactfully and diplomatically.
• Patience and a customer-oriented approach.
• Friendly attitude and strong people skills.
• Responsible and trustworthy.

Nice To Haves

• Ability to read and speak English, as may be required for job duties.
• Knowledge of point-of-sale applications.
• Working knowledge of culinary terminology.

Responsibilities

• Match order tickets with prepared food items and sides completed by kitchen line staff.
• Check plate presentation for neatness and inclusion of all ordered items.
• Monitor food quality and return substandard items to the kitchen.
• Monitor ticket times and escalate delayed dishes or tables to the Chef.
• Communicate with service staff about orders that have been filled or returned.
• Demonstrate safe food-handling practices and ensure food runners and servers follow proper procedures.
• Package take-out orders carefully and include all necessary accompaniments.
• Keep orders in sequence to support an efficient service process.
• Keep workstations stocked and maintain the quality, freshness, dates, and labels of garnishes, breads, sauces, condiments, and other items.
• Incorporate safe work practices into job performance.
• Work with senior culinary and outlet management to deliver outstanding member and guest experiences and support continuous improvement.
• Support front-of-house staff and the team in food and beverage delivery.
• Maintain regular and reliable attendance.
• Perform other duties as required.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for employees age 19 and older.
• Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for employee meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED