Expeditor

Wisenbaker Builder Services • Jacksonville, FL

18d

About The Position

The Expeditor manages the daily scheduling and execution of cabinet and countertop installations and service calls. The role coordinates and dispatches crews, verifies materials and work-order documentation, and keeps installers, service teams, internal teams, and customers on track. The Expeditor also pre-plans upcoming work and helps resolve issues to maintain efficient workflows and successful project delivery.

Requirements

• High school diploma or equivalent.
• Strong organizational and multitasking skills, including the ability to work under pressure.
• Excellent verbal and written communication skills.
• Ability to work independently, take initiative, and solve problems quickly.
• Ability to lift up to 25 lbs, including samples, paperwork, and cabinet doors.

Nice To Haves

• Experience with Wisenbaker processes and Echelon software.

Responsibilities

• Manage daily job schedules and communicate updates with crews and internal teams.
• Verify work orders are complete, with accurate notes and materials reserved.
• Coordinate and dispatch installers for all jobs, including arranging coverage for absences or gaps.
• Respond to questions and provide guidance to crews, field teams, and service staff throughout the day.
• Update and maintain job records, emails, and status reports accurately and promptly.
• Pre-plan upcoming jobs and review the weekly workload (“Look Ahead”).
• Support Field, Design, and Service teams in resolving issues and maintaining workflow efficiency.
• Maintain a positive, motivating attitude and promote a collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED