Expeditor

Miller's Ale House • Braselton, GA

83d • Onsite

About The Position

The Expeditor plays a key role in ensuring every guest receives their food hot and exactly how it is described on the menu. This position requires integrity, a relentless drive for excellence, and a commitment to doing what’s right. The ideal candidate will guarantee that every guest receives their food hot and exactly how it is described on the menu.

Requirements

• Possesses strong communication skills and the ability to work alone as well as with a team
• Ability to multitask and work in a fast-paced environment
• Possesses basic reading skills
• Must be a minimum of 18 years of age unless otherwise dictated by state law

Responsibilities

• Arrives to work on time as scheduled in full uniform
• Acknowledges all Guests that come within five feet in a smiling, friendly manner
• Adheres to all service standards to indirectly create “Ale House Raving Fans”
• Works directly with both BOH and FOH Team Members to ensure all the Guest’s needs are fulfilled in a timely manner
• Acts as liaison between FOH and BOH Team Members to ensure all Guest requests are accommodated
• Ensures menu knowledge to address any server or bartender questions about the menu, including food allergy issues
• Upholds recipe specifications and perfect presentation of every dish
• Ensures every dish reaches Guest piping hot by calling for “food runners”
• Drives ticket times while ensuring proper food handling and sanitation of work areas
• Communicates any potential Guest issues, Team Member issues and/or long ticket times to Management
• Maintains neat and organized work areas; to include sweeping and mopping as needed
• Sets up Team Members for success at shift change by accomplishing end of shift side work and ensuring work areas are stocked and ready for take over
• Notifies Management immediately of any potential Guest or Team Member issue
• Washes hands every 30 minutes throughout the shift
• Maintains clean and sanitized work areas
• Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard
• Supports Front and Back of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility
• Positively communicates with other Team Members and Management to keep one another informed

Benefits

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health benefits

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED