Expeditor

o ya•Boston, MA

82d•$18 - $22

About The Position

Umami Riot is seeking an Expeditor for o ya, a refined, chef-driven dining experience focused on precision, technique, and intentional hospitality. The Expeditor runs the pass and coordinates the movement of orders from the kitchen to the floor, helping maintain a smooth, timely service. The role connects front-of-house and back-of-house teams, checks each plate for quality, accuracy, and presentation, and responds quickly to changing service needs. The Expeditor may also assist with expediting, garnishing, organizing, and resetting as needed. This is a high-energy restaurant environment with a constant pace, a lively room, and work involving heat, noise, and continuous movement. Clear communication, focus, and urgency are essential. Umami Riot is committed to providing reasonable accommodations to support individuals in performing the essential functions of the role.

Requirements

Communicate clearly and confidently under pressure.
Remain composed in high-energy environments.
Care about the guest experience and the team delivering it.
Demonstrate strong attention to detail and a sharp eye for quality.
Maintain focus and urgency in a fast-paced environment.

Responsibilities

Run the pass and control the flow of tickets from the kitchen to the floor.
Call orders clearly, pace the line, and keep service moving smoothly.
Coordinate clear, accurate, and consistent communication between front-of-house and back-of-house teams.
Check plates for quality, accuracy, and presentation before they leave the kitchen.
Adjust pacing, solve problems quickly, and keep the team focused under pressure.
Support service as needed by expediting, garnishing, organizing, and resetting.