About The Position

The Expeditor at The George Restaurant supports a seamless food-service operation by coordinating between the Front-of-House and Culinary teams, verifying orders and presentation, and helping ensure an exceptional guest experience. The role includes preparing and maintaining the expeditor station, communicating allergies, dietary preferences, and VIP information, and assisting with food running and other service needs. It also involves maintaining supplies, cooler organization, temperature records, requisitions, and cleanliness. This is a permanent, full-time position at Fairmont Olympic Hotel.

Requirements

  • Embrace the Fairmont brand promise and luxury in the role and in all interactions.
  • Foster an inclusive environment where every individual feels valued and respected.
  • Ability to work well in a high-volume, high-pressure environment.
  • Excellent communication skills.
  • Ability to focus on guest needs and remain calm and courteous at all times.
  • Ability to stand for extended periods.
  • Ability to lift up to 50 pounds.
  • Self-driven and passionate.
  • Ability to work cohesively and collaboratively as part of a team.
  • Valid authorization to work in the United States.
  • Food Handler Card.

Nice To Haves

  • Previous Food & Beverage or hotel experience.

Responsibilities

  • Set up and tear down the expeditor station daily and keep it organized.
  • Act as a liaison between the Front-of-House and Culinary teams.
  • Know the components and presentation of each dish; adjust final presentation and garnish to specification.
  • Communicate allergies, dietary preferences, and VIP guest information to the Culinary team.
  • Ensure orders are correct and sent to the correct table.
  • Run food alongside the food runner as needed.
  • Maintain cleanliness according to standards.
  • Keep records of daily refrigerator temperature logs.
  • Maintain stock and organization of Front-of-House coolers; refill butter, ketchup, syrup, and other condiments.
  • Complete morning requisition sheets for produce and dry goods according to established par levels and pick up requisitions from the storeroom as needed.
  • Track low-stock items and update colleagues and the POS system.
  • Assist Server Assistants between peak periods as needed.
  • Perform other duties as assigned.

Benefits

  • Complimentary upgrades and extended stays, and discounted stays across Fairmont and Raffles properties.
  • Dining and wellness discounts.
  • $26.66 per hour plus tips.
  • Employee travel program with discounted rates at Fairmont and Accor properties worldwide.
  • Parking and commuting discounts.
  • Paid meal breaks with complimentary meals in the Staff Dining room.
  • Medical, dental, and vision insurance available to full-time colleagues and their families; supplemental insurance is also available.
  • Free base medical insurance for the employee only.
  • 401(k) retirement plan with a 4% match.
  • Opportunities to develop skills and grow within the property and across the world.
  • Opportunity to contribute through Corporate Social Responsibility activities.
  • Fun, elegant atmosphere with colleagues.
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