VUE 34 - Expeditor

GATE HR•Jacksonville, FL

11d

About The Position

The River Club is seeking an Expeditor for Vue 34 to support dining room operations by ensuring food orders are delivered promptly, accurately, and efficiently from the kitchen to service staff. The role assists servers and bartenders, coordinates with the kitchen and dining room, maintains service standards, and contributes to an exceptional experience for members and guests. The Expeditor works closely with the Chef, Servers, Bartenders, Dining Room Captain, and Dining Room Manager.

Requirements

Ability to read, write, speak, and follow written and verbal instructions in English.
Knowledge of professional hospitality etiquette and guest service practices.
Ability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to remain on one's feet and move at a fast pace for extended periods.
Ability to lift, carry, and move up to 35 pounds, including furniture, trash, dishes, trays, ice, beverages, and related supplies.
Ability to work effectively in a fast-paced, team-oriented environment.
Strong communication and teamwork skills.

Nice To Haves

Food and beverage experience.
Basic understanding of food and beverage terminology.

Responsibilities

Arrive on time and maintain consistent attendance and punctuality.
Maintain a professional appearance and follow grooming, uniform, and name tag standards.
Become proficient in assigned equipment and applicable safety features.
Complete assigned side work before service begins.
Perform kitchen preparation and setup duties assigned as side work.
Assist servers with dining room and table setup.
Deliver food orders promptly and accurately from the kitchen to servers and bartenders.
Communicate food orders, modifications, and special member and guest requests to the culinary team.
Attend pre-shift meetings about daily specials, service expectations, and operational updates.
Monitor bread warmers, iced tea stations, coffee stations, and other service support areas during shifts.
Assist servers and bartenders throughout service as needed.
Provide initial water service and greet members professionally and welcomingly.
Remove trays, dishes, and other service items from the dining room.
Reset dining tables during service periods.
Communicate ongoing service needs to Servers, Bartenders, the Dining Room Captain, and the Dining Room Manager.
Perform assigned daily and weekly cleaning responsibilities.
Assist with event and service setup, including moving furniture for upcoming functions.
Complete checkout procedures with the Dining Room Captain and Dining Room Manager before leaving each shift.
Perform additional duties that support quality member service and dining room operations.

Benefits

Competitive pay.
Paid time off, including vacation, holidays, and sick time.
Medical, dental, vision, life insurance, and disability coverage for eligible team members.
401(k) with company match.
Flexible scheduling opportunities.
Complimentary parking and employee dining café.
Five-Diamond service training and professional development opportunities.
Certifications and continuing education opportunities.
Complimentary uniform dry-cleaning services.
Career growth and advancement opportunities throughout Gate Hospitality Group.