AM Server - Vue 34

GATE•Jacksonville, FL

About The Position

The River Club is seeking an AM Server for Vue 34 to provide exceptional fine dining service to members and guests. The role creates a welcoming dining experience through attentive service, product knowledge, accurate order entry, and professional interactions. Reporting to the Dining Room Captain and Dining Room Manager, the AM Server helps maintain consistent service standards and deliver personalized hospitality that exceeds member expectations.

Requirements

  • Ability to read, write, speak, and follow written and verbal instructions in English.
  • At least one year of fine dining service or private club server experience.
  • Experience using a Point of Sale (POS) system.
  • Knowledge of fine dining service standards and etiquette.
  • Basic knowledge of wines and alcoholic and nonalcoholic beverages.
  • Working knowledge of course sequencing, utensils, plateware, glassware, and dining room service standards.
  • Knowledge of restaurant equipment and associated safety practices.
  • Strong commitment to exceptional member and guest experiences.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Ability to remain on one's feet and move at a fast pace for extended periods.
  • Ability to lift, carry, and move up to 35 pounds, including trays, furniture, dishes, ice, beer, wine, liquor, and related supplies.

Responsibilities

  • Arrive on time and maintain consistent attendance and punctuality.
  • Maintain a professional appearance and comply with grooming, uniform, and name tag standards.
  • Complete assigned side work before service begins.
  • Prepare dining tables and service areas to presentation standards, including glassware, silverware, linens, condiments, chairs, and table settings.
  • Attend pre-shift meetings to review daily specials, service expectations, and operational updates.
  • Greet members and guests promptly, professionally, and courteously.
  • Provide attentive and personalized service throughout the dining experience.
  • Enter member orders and checks accurately and promptly into the Point of Sale (POS) system.
  • Communicate with the Dining Room Captain or Dining Room Manager about service flow and closing procedures.
  • Maintain assigned stations and complete required cleaning and side work.
  • Close and reconcile member checks at the end of each shift.
  • Submit required checkout documentation to the Dining Room Captain or Dining Room Manager.
  • Perform additional duties and assignments that support member service and dining operations.

Benefits

  • Competitive pay
  • Paid time off, including vacation, holidays, and sick time
  • Medical, dental, vision, life insurance, and disability coverage for eligible team members
  • 401(k) with company match
  • Flexible scheduling opportunities
  • Complimentary parking and employee dining café
  • Five-Diamond service training and professional development opportunities
  • Certifications and continuing education opportunities
  • Complimentary uniform dry-cleaning services
  • Career growth and advancement opportunities throughout Gate Hospitality Group
  • Exclusive resort privileges
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