Expansion Account Manager

Warp•New York, NY

7d•$230,000 - $250,000•Remote

About The Position

This is a rare opportunity to join Warp at a pivotal moment in our growth, and become the driving force of our expansion function. As our first Expansion Account Manager, you'll own a book of existing commercial and enterprise accounts — driving renewals, credit-based upsells, and multi-team adoption across Warp's fastest-growing customers.

Requirements

5+ years experience with expansion and renewal sales, including owning a book of business — ideally in a fast-paced startup environment.
Comfortable with ambiguity and change — you default to figuring it out, not waiting to be told.
Hands-on experience with tools like HubSpot, sales engagement platforms (Apollo, Outreach, or similar), and BI/usage dashboards
Proven track record of outperformance — top-quartile results, President's Club, or clear evidence you've been an outlier on your team
Experience selling technical products — dev tools, infrastructure, data/AI platforms, or similarly complex multi-stakeholder solutions

Nice To Haves

Experience selling to engineering teams or developer-facing products — you know how to earn trust with technical buyers
Experience with PLG-to-enterprise expansion motions and usage-based pricing models
Comfort navigating usage-based and credit-model pricing — you can explain 'why things are changing' in a way that builds customer confidence
Familiarity with the AI/LLM landscape and how it shapes buyer conversations

Responsibilities

Help build the expansion playbook from scratch — this function doesn't exist yet, and you'll define how Warp grows within its most strategic accounts
Own a portfolio of existing commercial/enterprise customers — accountable for expansion revenue, net retention, and renewals
Proactively multi-thread into engineering and product leadership to deepen adoption, position Warp's evolving platform — Warp Drive, multi-agent workflows, and AI-native terminal features, and turn initial lands into multi-year relationships
Monitor credit consumption and usage commitments — reach out before customers exhaust pre-commits to right-size the next phase of their commercial structure
Run renewal motions end-to-end, from transactional email-led renewals to complex multi-stakeholder negotiations involving SEs, product, and leadership
Collaborate closely with Engineering, Growth, and Leadership to surface field signal — what's landing, what's not, and what the next wave of expansion looks like

Benefits

Competitive salary, generous benefits, and meaningful equity
100% coverage on medical, dental, and vision benefits for employees (80% coverage for dependents)
A flexible remote-first culture, with optional office spaces in NYC and SF for folks who want to work together IRL
Pre-tax FSA and Health Savings Plans
Pre-tax Commuter Benefit
12 company holidays, 20 days of Paid Time Off, and unlimited sick time
16 weeks of paid Parental Leave for both birthing and non-birthing parents
Twice-a-year all company retreats in awesome locations
A monthly gym and internet stipend
A company-sponsored 401(k) through Vestwell
A complimentary OneMedical membership