Onsite Exit Gate Attendant Part Time

Hertz • Kailua, HI

8d • Onsite

About The Position

Hertz is seeking a detail-oriented, customer-focused Exit Gate Attendant to support security and vehicle-release operations at its Kailua-Kona location. The attendant greets customers, verifies rental and identification information, checks vehicle tags, and helps ensure vehicles exit the lot securely. The role also involves offering optional rental products, assisting customers with directions and rental or vehicle issues, and manually logging and releasing vehicles when computer systems are unavailable. This is a part-time, onsite position for local candidates.

Requirements

• Minimum one year of customer service and security experience is preferred.
• Ability to manage stressful and unusual situations while maintaining good customer relations.
• Good organizational skills and the ability to write clearly and concisely.
• Ability to understand and follow oral and written directions.
• Ability to speak and understand English.
• Ability to type and perform accurate data entry.
• Ability to operate radio, security, and computer equipment.
• Ability to process paperwork according to policies and procedures.

Nice To Haves

• Car rental product knowledge and ability to use effective, approved sales techniques, as required.

Responsibilities

• Greet customers and complete rental checks using a handheld unit, including scanning and checking rental agreements, verifying customer identification, scanning vehicle asset tags, and checking tags to verify vehicle movement.
• Offer optional sales items as directed by management, using approved sales techniques to disclose rental rates, terms, and conditions and obtain customer signatures.
• Maintain company security measures to mitigate theft, monitor the lot, and ensure a smooth transition of vehicles through the security gate.
• Assist customers with directions and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from the lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.

Benefits

• $17.00 hourly rate.
• $1,000 sign-on bonus, with $500 paid at 60 days and $500 at 90 days of employment.
• Weekly pay.
• Holiday pay.
• Career growth opportunities.
• Paid training.
• Medical, dental, and vision benefit options after 30 days.
• Up to 40% off the base rate of a standard Hertz rental.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed