About The Position

The Executive Team Leader General Merchandise and Food Sales leads General Merchandise, Food & Beverage, and food service operations to deliver a consistent, guest-first shopping experience. The role oversees inbound and outbound processes, replenishment, inventory accuracy, presentation, pricing, promotional signing, food safety, and fulfillment. It manages teams and workload planning to support sales goals, maintain in-stock and fresh products, and ensure efficient store operations. The leader develops and coaches team members and leaders, plans staffing and talent needs, sets clear expectations, and promotes accountability, ethical conduct, safety, and compliance. The role involves assessing business and guest trends, responding to operational needs and change, and working a schedule aligned with guest and business needs, including early mornings, evenings, overnight shifts, weekends, and holidays.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.
  • Ability to work early morning, evening, overnight, and weekend shifts as business needs require.

Responsibilities

  • Drive total store sales and understand how assigned departments contribute to sales growth and profitability.
  • Manage Food & Beverage, food service when applicable, inbound and outbound processes, replenishment, inventory accuracy, presentation, pricing, and promotional signing for General Merchandise areas.
  • Lead teams responsible for operations, accuracy, efficiency, and fulfillment pick, pack, and ship work when applicable.
  • Plan and complete scheduled workload, conduct regular team check-ins, and ensure the store is guest-ready.
  • Manage General Merchandise backroom and sales floor areas; review reporting, identify gaps, and develop plans to resolve them.
  • Oversee workload planning by General Merchandise Team Leaders, including transitions, revisions, and sales plans.
  • Lead fulfillment work to fulfill orders accurately and efficiently and meet guest promise times.
  • Promote food safety by training, validating, and coaching the team on food safety standards and cleaning routines.
  • Lead an efficient operation that supports the sales culture.
  • Oversee Food & Beverage Team Leader workload planning, including transitions, revisions, sales plans, sampling, and promotions.
  • Create a guest-focused culture and deliver on store sales goals.
  • Assess competitors and use guest insights and feedback to improve business performance and make the store a destination of choice.
  • Ensure products are in stock, fresh, available, food safe, accurately priced, and signed with minimal disruption to guests.
  • Assess General Merchandise and Food & Beverage areas, walk Food & Beverage standards, and review reporting to identify and resolve gaps.
  • Plan, lead, and follow up on organizational and operational change; anticipate changes in store trends.
  • Develop, coach, and train team members and leaders; establish expectations and accountability through performance management.
  • Anticipate staffing needs, plan talent, and recruit for both long- and short-term needs.
  • Provide service and a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
  • Follow safe and secure training and processes as a key carrier.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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