Executive Store Director - House of Sport

DICK'S Sporting Goods•San Jose, CA

13d•Onsite

About The Position

DICK’S Sporting Goods is hiring an Executive Store Director to lead its House of Sport store in San Jose, California, which is scheduled to open next year. The director builds and develops a high-performing, inclusive team; sets direction through transparent communication; coaches leaders and teammates; and partners with store and business leaders to ensure effective workforce scheduling and execution. The role leads service and store performance by reviewing metrics and business trends, identifying opportunities, coaching leaders to address root causes, and sharing lessons from test-and-learn initiatives. It also represents the House of Sport concept through executive and vendor tours, and develops the store’s role as a community destination by building local relationships and creating programs and events. The director oversees the store’s product and visual presentation, supports merchandising plans and brand strategies, validates the athlete experience and team deployment during peak periods, and maintains consistent standards. The position requires strong leadership, communication, community partnership, project management, problem-solving, organizational, and Microsoft Office skills. Targeted pay is $127,000–$237,800, with the potential for additional incentive, equity, and benefits components.

Requirements

Bachelor’s degree in Business, Management, Communications, Marketing, or a related field.
7–10 years of experience in Store Operations, Community Marketing, or Project Management.
Microsoft Office proficiency.
Ability to build partnerships with the local community.
Self-motivation and ability to inspire others.
Passion for bringing confidence and excitement to athletes.
Project management knowledge.
Agility and willingness to test and learn through in-store experiments.
Strong attention to detail.
Problem-solving and troubleshooting capabilities.
Superior organizational abilities.

Responsibilities

Build a high-performing team, develop teammates, and maintain succession plans and a strong leadership talent pool.
Develop inclusive and diverse leadership teams that reflect the needs and complexity of the communities served.
Provide hands-on coaching, development, and two-way feedback; address performance issues and create growth opportunities, including stretch assignments.
Build trust, motivate teammates, listen actively, advocate for the team, and foster engagement and an empowering workplace culture.
Collaborate with business partners in the field, community, and CSC to drive results and reduce store challenges.
Communicate the store vision, strategy, and important information transparently to teammates at every level.
Partner with the Common Purpose and Service and Selling Directors to schedule the workforce effectively and remove barriers to team success.
Review store metrics weekly, including athlete satisfaction, teammate experience, and store performance; use data and business trends to identify opportunities and coach the team.
Share test-and-learn findings and best practices to support innovation across the organization.
Conduct executive walks and vendor tours to promote the House of Sport concept and build the store’s presence as a community destination.
Help leaders identify challenges in performance data, determine root causes, and develop solutions.
Learn local consumer, industry, and competitor trends and build community relationships and partnerships.
Foster an inclusive culture in which teammates are respected and appreciated for their differences.
Develop programs and events that establish the store as an integral community partner, and empower the team to localize product, visual presentation, events, and programming.
Define measures of success and prepare the store for events and offerings; use athlete insights and teammate learnings to improve future community activations.
Oversee visual presentation standards, forms, displays, and strike points in partnership with VMM, and bring the visual concept and brand strategy to life.
Ensure planning and organization are taking place 30, 60, and 90 days in advance, including contingency planning.
Validate athlete experience and workforce deployment during peak periods, and coach consistent execution of merchandising and visual standards.
Hold leadership meetings to communicate company vision, changes, and other information needed by the leadership team.
Set clear expectations, maintain high standards, and hold self and others accountable with integrity and consistency.
Address poor performance through timely, respectful feedback and recognize and celebrate individual and team accomplishments.
Communicate timely and helpful information across the organization and validate teammates’ technical proficiency in products and processes through hands-on coaching.