Executive Steward

CoralTree Hospitality•Fort Lauderdale, FL

About The Position

Pier Sixty-Six Resort is seeking a seasoned Executive Steward to oversee its Stewarding Department. Reporting to the Executive Chef, this role oversees ordering, control, and inventory of china, glassware, and silver; compliance with Fort Lauderdale and Florida sanitation standards; and the day-to-day cleaning and sanitation operations of back-of-house food and beverage areas. The Executive Steward also oversees the Team Member Cafeteria, manages department costs and staffing, and leads the stewarding team to support guest satisfaction and resort service standards.

Requirements

  • High school diploma or equivalent required.
  • At least 3 years of management experience in a related area at a luxury hotel or club property.
  • Willingness to work a flexible schedule to accomplish major responsibilities and tasks.
  • Ability to self-motivate and motivate others.
  • Ability to work safely, prudently, and in an organized manner.
  • Ability to handle multiple tasks simultaneously.
  • Mathematical skills, computer software aptitude, and some knowledge of hotel and club operations.
  • Proficiency in ServSafe, sanitation, and HACCP.
  • Ability to understand and effectively manage labor and operational costs.
  • Strong customer service aptitude.
  • Good verbal and written communication skills.
  • Ability to implement and uphold service standards.
  • Ability to prioritize and organize work assignments.
  • Ability to interact with resort associates and guests.
  • Ability to work effectively in stressful, high-pressure situations.

Nice To Haves

  • Four-year college degree preferred.

Responsibilities

  • Maintain timely delivery of clean and sanitized equipment to requisitioning departments.
  • Ensure the cleanliness of all back-of-house food and beverage areas.
  • Control the use, movement, and storage of hazardous cleaning chemicals and compressed gases.
  • Oversee and manage daily operations of the Team Member Cafeteria.
  • Manage operational and labor costs against budget.
  • Research new products and trends to keep the operation current.
  • Serve as liaison between the property, EcoLab, and Waste Management or other designated companies.
  • Manage and communicate effectively with Stewarding team members.
  • Coordinate and create opening and closing procedures.
  • Develop job descriptions and standard operating procedures to support quality and efficiency.
  • Communicate effectively with peers, management, and front- and back-of-house team members.
  • Conduct and attend daily communication, service, culinary lineup, chef, weekly staff, and monthly department meetings.
  • Maintain sanitation and HACCP documentation in accordance with health codes.
  • Guide and support the team in exceeding guest satisfaction goals.
  • Communicate both popular and unpopular information effectively.
  • Use the team member handbook to coach team members effectively.
  • Build professional working relationships across the resort and motivate team members to maintain a cohesive team.
  • Perform related duties as required.

Benefits

  • Group medical, dental, vision, life, and disability benefits.
  • Pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • Employee assistance program.
  • Paid time off and sick time.
  • 401(k) plan with company match.
  • Complimentary team member meals.
  • Complimentary room nights at CoralTree Hospitality-managed properties.
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