Executive Steward

HM Alpha Hotels & Resorts•Houston, TX

About The Position

The Executive Steward oversees the efficient operation of the Stewarding Department, ensuring high standards of sanitation, optimal labor efficiency, and adherence to budgeted labor costs. The role impacts the cleanliness, safety, and operational efficiency of all kitchen and stewarding areas. The Executive Steward oversees daily department operations, hires and develops staff, ensures compliance with health regulations and internal procedures, and manages sanitation, supplies, inventory, cleaning schedules, pest control, trash removal, loss prevention, and quarterly cleaning expense reconciliation. The role collaborates with the Executive Chef and Director of Catering to anticipate equipment and supply needs.

Requirements

  • Minimum of 3 years of progressive experience in hotel or related stewarding operations.
  • Experience managing staff schedules, inventory, and sanitation compliance.
  • High School Diploma or equivalent required.
  • Strong leadership and team management skills.
  • Excellent knowledge of sanitation standards and stewarding operations.
  • Strong organizational and time-management abilities.
  • Ability to collaborate across departments and communicate effectively.
  • Attention to detail and commitment to operational efficiency.
  • Successful completion of a background check prior to employment.

Nice To Haves

  • Additional training in hospitality operations, sanitation, or related fields.

Responsibilities

  • Oversee daily operations of the Stewarding Department, including scheduling stewards, pot washers, and night cleaners.
  • Hire, train, coach, and conduct performance reviews of department staff in accordance with company standards.
  • Ensure compliance with Health Department regulations and internal SOPs.
  • Supervise sanitation of kitchens, storerooms, hallways, docks, and equipment.
  • Collaborate with the Executive Chef and Director of Catering to anticipate equipment and supply needs.
  • Order and manage inventory of cleaning compounds.
  • Conduct quarterly inventories of china, glass, linen, and silver.
  • Design and implement daily, weekly, and monthly cleaning schedules.
  • Schedule pest control visits.
  • Monitor trash removal and coordinate all phases of Loss Prevention in stewarding areas.
  • Reconcile quarterly cleaning expenses for rebate purposes.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance; HSA available.
  • Company-paid disability and life insurance.
  • Employee Assistance Program.
  • Supplemental benefits.
  • 401(k) with match.
  • Employee discounts.
  • Paid vacation and sick time.
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