Executive Receptionist/Mail Specialist

Legacy Health•Portland, OR

9d•$21 - $30•Onsite

About The Position

This is a dual-role position of Executive Receptionist and Mail Specialist. The Mail Specialist provides timely and accurate distribution of mail within the System Office for Legacy Health. This position also covers a block of time as the Front Desk Receptionist and is back up for vacations and illness. The Executive Receptionist/Mail Specialist functions as the primary liaison for all internal and external visitors to Legacy Health's corporate headquarters. This position handles daily interactions with a diverse group of stakeholders including employees, physicians, board members, executives, vendors, and community partners. Key activities each day may include welcoming guests, responding to immediate facility needs, and independently determining how to triage issues, whether unexpected or scheduled. The Executive Receptionist/Mail Specialist ensures the physical environment is presentable and functional, including maintaining coffee stations, and ensuring meeting rooms are presentable and prepared for employees and guests. This position also provides timely and accurate distribution of mail within the Legacy System Office, and ensures supplies are stocked throughout the building. This role is truly a brand ambassador for Legacy, consistently reinforcing the importance of a secure, welcoming, and well-maintained corporate headquarters.

Requirements

Three to five years’ experience in a corporate headquarters setting interacting with executive-level visitors.
Experience answering high volume multi-line telephones and assisting with their needs in the organization.
Critical thinking skills.
Attention to detail.
Time management skills.
Problem-solving skills.
Customer service skills.
Sound judgment to assess situations.
Ability to adapt communication to different audiences.
Ability to consistently embody Legacy's values in all interactions.
Adept at working with/responding to all levels of organizational hierarchy.
Strong human relations and communication skills.
Ability to read, write and communicate in English.
Ability to work in cooperation with team members in a fast-paced environment.
Strong organizational skills.
Flexibility and ability to respond to changing priorities.
Excellent public relations skills.
Demonstrated ability to communicate in a calm, succinct, business-like manner.
Proficient in the safe use of standard delivery carts and hand trucks.

Nice To Haves

Experience processing large volumes of mail highly desired.

Responsibilities

Functions as the primary liaison for all internal and external visitors to Legacy Health's corporate headquarters.
Handles daily interactions with a diverse group of stakeholders including employees, physicians, board members, executives, vendors, and community partners.
Welcomes guests, responds to immediate facility needs, and independently determines how to triage issues, whether unexpected or scheduled.
Ensures the physical environment is presentable and functional, including maintaining coffee stations, and ensuring meeting rooms are presentable and prepared for employees and guests.
Provides timely and accurate distribution of mail within the Legacy System Office.
Ensures supplies are stocked throughout the building.
Acts as a brand ambassador for Legacy, consistently reinforcing the importance of a secure, welcoming, and well-maintained corporate headquarters.
Covers a block of time as the Front Desk Receptionist.
Serves as back up for vacations and illness.