Executive Project Manager - Data Centers

trane technologies•Kentwood, MI

3d•$123,722 - $199,300•Hybrid

About The Position

The Executive Project Manager, Data Centers, is a senior customer-facing leader accountable for successful execution of large, strategic customer projects, from order intake through factory fulfillment and final field deployment. The role serves as the single point of accountability for complex customer programs and coordinates project engineering, factory operations, sales, logistics, quality, and regional execution teams. The position owns the end-to-end customer experience for high-value accounts, driving quality, schedule adherence, documentation readiness, and consistency across regions while reducing execution risk and internal friction. It leads project execution, manages customer relationships, addresses risks and escalations, and advances repeatable best practices for complex data center project delivery. The work arrangement is onsite Monday through Thursday, with the option to choose the work location on Fridays based on work requirements.

Requirements

At least 8 years of experience managing large, complex, customer-facing projects or programs.
Strong leadership and coordination skills across engineering, operations, logistics, sales, and field execution teams.
Proven ability to manage high-value customer relationships and serve as a trusted point of contact for strategic accounts.
Experience overseeing projects from order intake through manufacturing, shipment, deployment, and final handoff.
Strong understanding of project execution disciplines, including risk management, escalation handling, schedule coordination, and quality assurance.
Ability to manage technical, commercial, and logistical requirements in a fast-paced environment.
Excellent communication, organizational, and problem-solving skills.
High attention to detail, particularly concerning documentation, compliance, and execution readiness.
Ability to work effectively across regions and maintain consistency in execution for complex customer programs.

Nice To Haves

Experience in data centers, critical infrastructure, HVAC, or industrial equipment environments.
A continuous improvement mindset and ability to identify opportunities to simplify processes and improve customer outcomes.

Responsibilities

Act as the primary post-order liaison for large, strategic customers and align customer expectations with internal execution.
Own customer relationships throughout project execution, providing transparency, responsiveness, and a high-quality experience.
Identify and manage risks, escalations, and scope changes to protect schedules, quality, and customer satisfaction.
Coordinate project engineering, factory operations, logistics, sales, and regional execution teams to ensure accurate, timely information flow.
Ensure technical, commercial, and logistical requirements are captured, validated, and communicated before and during production.
Lead execution for customers, enabling timely decision-making and issue resolution.
Oversee the equipment order lifecycle, including order readiness and factory intake, production coordination and release, storage, staging and shipment planning, and field deployment and handoff.
Ensure storage, handling, and shipment requirements meet internal standards and customer-specific obligations.
Ensure technical, commercial, regulatory, and customer-specific documentation is complete, accurate, and delivered on time.
Partner with quality teams to ensure customer requirements and quality standards are met or exceeded.
Drive consistent execution practices across projects and regions.
Identify process gaps, inefficiencies, and execution risks, and provide structured feedback to improve future project delivery.
Support development of repeatable best practices for managing large, complex customer programs in the data center space.