Executive Project Manager - Data Centers
About The Position
The Executive Project Manager, Data Centers, is a senior, customer-facing leader accountable for executing large, strategic customer projects from order intake through factory fulfillment and final field deployment. The role serves as the single point of accountability for complex customer programs, coordinating project engineering, factory operations, sales, logistics, quality, and regional execution teams. The position owns the end-to-end customer experience for high-value accounts, focusing on quality, schedule adherence, documentation readiness, and consistency across regions while reducing execution risk and internal friction. The project manager leads post-order customer engagement, oversees the equipment order lifecycle, manages risks and escalations, and supports continuous improvement and scalable best practices for complex data center project delivery. The work arrangement is onsite Monday through Thursday, with the employee choosing their work location on Fridays based on work needs. The position is safety sensitive and may require additional drug screening. The annual base salary range is $123,721.66–$199,300.00, and the role is incentive eligible but not sales commission eligible.
Requirements
- At least 8 years of experience managing large, complex, customer-facing projects or programs.
- Strong leadership and coordination skills across cross-functional teams, including engineering, operations, logistics, sales, and field execution.
- Proven ability to manage high-value customer relationships and serve as a trusted point of contact for strategic accounts.
- Experience overseeing projects from order intake through manufacturing, shipment, deployment, and final handoff.
- Strong understanding of project execution disciplines, including risk management, escalation handling, schedule coordination, and quality assurance.
- Ability to manage technical, commercial, and logistical requirements in a fast-paced environment.
- Excellent communication, organizational, and problem-solving skills.
- High attention to detail, particularly for documentation, compliance, and execution readiness.
- Continuous improvement mindset and ability to identify opportunities to simplify processes and improve customer outcomes.
- Ability to work across regions and maintain consistency in execution for complex customer programs.
Nice To Haves
- Experience in data centers, critical infrastructure, HVAC, or industrial equipment environments.
Responsibilities
- Act as the primary post-order liaison for large, strategic customers, aligning customer expectations with internal execution.
- Own the customer relationship throughout project execution and provide transparency, responsiveness, and a high-quality experience.
- Identify and manage risks, escalations, and scope changes to protect schedules, quality, and customer satisfaction.
- Coordinate project engineering, factory operations, logistics, sales, and regional execution teams to ensure accurate and timely information flow.
- Capture, validate, and communicate technical, commercial, and logistical requirements before and during production.
- Serve as the customer execution lead to enable timely decisions and issue resolution.
- Oversee equipment order readiness and factory intake, production coordination and release, storage and staging, shipment planning, field deployment, and handoff.
- Ensure storage, handling, and shipment requirements meet internal standards and customer-specific obligations.
- Ensure technical, commercial, regulatory, and customer-specific documentation is complete, accurate, and delivered on time.
- Partner with quality teams to meet or exceed customer requirements and quality standards.
- Drive consistency in execution practices across projects and regions.
- Identify process gaps, inefficiencies, and execution risks, and provide structured feedback to improve future project delivery.
- Support development of repeatable best practices for managing large, complex data center customer programs.
Benefits
- Health insurance and holistic wellness programs, including incentives, available from day one.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
