Executive Program Manager

Marvel Marketers

About The Position

The Executive Program Manager is a strategic, cross-functional leader at Marvel Marketers who takes direction directly from the CEO and translates executive vision into actionable plans. The role coordinates execution across the business and ensures high-priority initiatives are delivered with accountability, efficiency, and operational excellence. As a key member of the Program Management Center of Excellence (CoE), the position helps establish consistent program management practices, improve cross-functional collaboration, and strengthen the organization’s ability to execute strategic initiatives. The primary focus is client-facing program execution. The Executive Program Manager participates in and independently leads client discussions, assesses client sentiment and temperament, and represents Marvel Marketers professionally. The role also requires strong internal program management skills and flexible people leadership, including direct management of team members assigned to programs or initiatives. The ideal candidate combines strategic thinking, executive presence, program management capabilities, and people leadership, and can move between executive-level planning and hands-on execution while navigating ambiguity and competing priorities. Marvel Marketers is a global Marketing Automation, Digital Marketing, Experience Management, and ABM Consultancy. It works with sophisticated clients and also partners on custom digital marketing roles to support clients’ digital marketing strategies. The company says it is growing and expanding its service offerings.

Requirements

Bachelor’s degree or equivalent practical experience in business, operations, project management, or a related field.
At least 7 years of experience in program management, project management, business operations, consulting, or a related discipline.
Demonstrated experience leading complex, cross-functional internal programs and strategic business initiatives.
Experience directly managing team members, including setting expectations, providing feedback, and supporting performance and development.
Ability to partner with executive leadership and translate strategic priorities into actionable plans.
Strong program planning, resource coordination, risk management, stakeholder alignment, and execution oversight skills.
Exceptional written and verbal communication skills, including preparing executive-level materials and facilitating leadership discussions.
Ability to influence stakeholders, navigate competing priorities, and drive accountability across teams.
Strong analytical, organizational, and problem-solving skills.
Proficiency with project management, collaboration, presentation, and reporting tools.
Sound judgment, discretion, confidentiality, and ability to thrive in a fast-paced, evolving environment.

Nice To Haves

Experience supporting a CEO or executive leadership team on strategic business initiatives.
Experience building or contributing to a Project Management Office (PMO) or Center of Excellence.
Experience in marketing, an agency, professional services, or another fast-paced, cross-functional business environment.
Experience managing team members across different functions or initiatives.
Experience developing governance frameworks, executive dashboards, performance metrics, and operational processes.
Strong mathematical and quantitative skills, including accurately performing calculations, interpreting results, and applying quantitative reasoning to business scenarios.
Experience with budget tracking, financial quality assurance, data validation, and identifying discrepancies or variances in financial and operational data.
Familiarity with AI tools, automation, and emerging technologies that improve business operations and program execution.

Responsibilities

Partner directly with the CEO to translate strategic objectives and business priorities into actionable programs, plans, and measurable outcomes.
Lead CEO-sponsored strategic initiatives and special projects, clarifying ownership, alignment, and timely execution.
Turn executive discussions and decisions into next steps, deliverables, timelines, and accountability across teams.
Identify organizational challenges, operational gaps, and improvement opportunities; recommend and drive solutions through implementation.
Update the CEO and leadership team on progress, risks, resource requirements, decisions, and outcomes.
Research and synthesize complex information into executive briefings, presentations, and decision-support materials.
Handle confidential business, financial, personnel, strategic, and client information with discretion.
Use quantitative and analytical skills to evaluate financial information, program performance, variances, and decision-support data.
Lead cross-functional programs and projects from scoping and planning through execution, delivery, closeout, and retrospective.
Develop program plans, timelines, milestones, deliverables, resource plans, and success metrics.
Coordinate workstreams, dependencies, and priorities across departments; establish governance, communication plans, documentation, and tracking.
Identify risks, roadblocks, and competing priorities; develop mitigation strategies and escalate issues with recommended solutions.
Monitor program outcomes and use data, stakeholder feedback, and lessons learned to improve future execution.
Monitor client health, engagement, satisfaction, relationship strength, and account risks using data, feedback, and stakeholder insights.
Identify client dissatisfaction, misalignment, disengagement, or delivery risks and coordinate cross-functional action plans to address them.
Partner with internal teams and client-facing stakeholders to incorporate client needs, expectations, and priorities into execution and service delivery.
Lead or support client-facing discussions, account reviews, and strategic check-ins; track client health indicators, risks, action items, and recommended interventions.
Identify opportunities to strengthen client relationships, improve client experience, and support account growth or expanded services.
Coordinate internal programs across departments, leaders, and stakeholders; build working relationships and clarify roles, responsibilities, dependencies, and expectations.
Facilitate planning sessions, leadership meetings, and working sessions, and communicate updates, decisions, changes, and priorities.
Directly manage team members assigned to programs and initiatives; establish expectations, priorities, responsibilities, and deliverables.
Coordinate resources across functions and initiatives, balancing capacity, capabilities, and competing demands.
Coach, mentor, and provide constructive feedback and ongoing support; monitor performance, address concerns, and support professional development.
Partner with functional leaders to resolve resource conflicts and foster accountability, continuous improvement, and high-quality execution.
Help build and mature the Program Management Center of Excellence by developing consistent methodologies, templates, tools, workflows, and reporting standards.
Improve project intake, prioritization, resource planning, governance, and execution practices; establish repeatable processes that improve visibility and consistency without unnecessary overhead.
Share program management best practices and lessons learned, and identify opportunities to use technology, AI, and automation.
Prepare executive presentations, briefing documents, dashboards, status reports, and recommendations; develop meaningful program metrics.
Facilitate effective meetings, document decisions, assign action owners and deadlines, maintain accurate program documentation, and identify workflow and handoff improvements.