Executive Operations Coordinator

University City District•Philadelphia, PA

10d

About The Position

University City District (UCD) is seeking an organized, proactive, and highly responsive Executive Operations Coordinator to ensure the organization's administrative, governance, and day-to-day office operations run smoothly. This position serves as a central administrative and operational resource supporting leadership, the Board of Directors, staff, visitors, vendors, institutional partners, and community stakeholders. The ideal candidate anticipates needs, takes initiative, exercises excellent judgment and discretion, and manages multiple priorities in a fast-paced environment.

Requirements

3–5 years of progressively responsible experience in administration, organizational operations, executive support, office management, or a related role.
Exceptional organizational skills, attention to detail, and follow-through.
Ability to manage competing priorities, deadlines, schedules, and multiple workstreams.
Strong written and verbal communication skills and ability to interact professionally with stakeholders at all levels.
Excellent judgment, discretion, problem-solving skills, and ability to handle confidential information.
Ability to anticipate needs, recognize priorities, take initiative, and work independently while knowing when to seek guidance.
Proficiency with Microsoft Office and standard business technology; Salesforce or similar experience is a plus.
Strong commitment to customer service, collaboration, teamwork, and a positive workplace experience.

Nice To Haves

Bachelor's degree preferred, or an equivalent combination of education and relevant experience.
Experience supporting senior leadership and/or a Board of Directors preferred.

Responsibilities

Coordinate scheduling, calendars, meeting preparation, and administrative support for organizational leadership, including the President and CEO.
Coordinate logistics for Board of Directors, Executive Committee, and Board committee meetings.
Prepare and distribute agendas, presentations, briefing materials, correspondence, and meeting documents.
Maintain Board calendars, contacts, schedules, and organizational records.
Track decisions, commitments, deadlines, and follow-up items from leadership and organizational meetings.
Serve as a professional point of contact for Board members, institutional partners, public officials, funders, community stakeholders, and external partners.
Coordinate travel, registrations, special projects, and other leadership administrative needs.
Handle sensitive and confidential information with discretion and sound judgment.
Serve as a central resource for day-to-day office operations and administrative needs.
Coordinate office maintenance, supplies, equipment, service requests, vendors, conference rooms, and shared resources.
Welcome visitors and ensure a professional and hospitable experience for guests and external partners.
Coordinate organization-wide meetings, staff trainings, internal events, office moves, space planning, and facility-related projects.
Maintain organizational files, records, calendars, and administrative systems.
Provide administrative support across departments based on organizational priorities.
Coordinate with Human Resources to maintain and distribute policies, procedures, employee resources, and internal information.
Proactively identify operational issues and opportunities to improve administrative processes and workplace efficiency.
Support staff events, celebrations, employee engagement activities, and workplace initiatives.
Help foster a welcoming, collaborative, professional, and service-oriented workplace culture.
Serve as an approachable resource for employees seeking administrative and operational assistance.
Help ensure employees, visitors, partners, and stakeholders have a positive and professional experience with UCD.