Executive Operations and Communication Manager, Nurture

Pushpay

3h • $85,000 - $105,000 • Remote

About The Position

The Executive Operations and Communications Manager is committed to ensuring the effectiveness of Pushpay leaders and the Founder of Nurture by providing a broad range of administrative, organizational, and functional support. The Executive Operations and Communications Manager will strive to stay one step ahead of the leaders they support, providing thoughtful and clear communication, ensuring priorities move forward and expectations are clear. The Executive Operations and Communications Manager will consider it Priority One that the executives they support deliver on commitments to their leader (CEO), peers, direct reports, and the teams at large.
Additionally, this is a role of significant trust. The right person will operate with complete discretion, anticipate needs before they are voiced, and communicate with the warmth and relational intelligence our audience of pastors and non-profit executives expects. This position offers the opportunity to make a significant impact on both executive effectiveness and workplace culture at Pushpay, supporting our mission to help churches connect with their communities while fostering a collaborative, engaging work environment.

Requirements

• High School Degree required; college degree or equivalent work experience preferred.
• 5+ years of administrative experience, with at least 3+ years supporting a senior executive (VP or above).
• Knowledge of office management systems and procedures.
• Advanced proficiency in Google Suite required; familiarity with Slack, Confluence, and Asana preferred.
• The ideal candidate shows leadership, flexibility, and operates with a creative problem solver mindset.
• Comfortable with fast-paced environments and rapidly changing priorities.
• Outstanding writing, editing, and proofreading skills, with a proven ability to adapt tone and voice for diverse audiences.
• Excellent organization and time management skills with exceptional attention to detail.
• Exhibits sound judgment with the ability to prioritize and make decisions.
• Energetic and eager to tackle new projects and ideas.
• Comfortable interacting with high-level executives and external customers and stakeholders.
• A team player capable of cultivating productive working relationships across teams.
• Demonstrated ability and temperament to work with sensitive information.
• Experience in overseeing budgets and expenses.
• Experience in developing internal processes and systems.
• Ability to travel as needed.

Nice To Haves

• Experience managing corporate or executive social media presence is highly preferred.

Responsibilities

• Write, edit, and distribute email, correspondence memos, letters, and forms. When drafting correspondence for the Founder, write in his voice: warm, concise, relationally attuned, and free of anything that reads as templated or corporate. Maintain a proof-of-listening standard in all external communication, mirroring the language of the pastor or leader being served. Draft correspondence for prospects, customers, partners, and Pushpay leadership, including follow-ups tied to active sales conversations
• Maintain leaders’ calendars, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs, ensuring time is protected for high-leverage work and active deals.
• Inbox organization, ensuring proper filing, prioritization, and prompt and timely responses. Specifically for the Founder, manage the inbox end to end, triaging, drafting, and responding on his behalf with full authority.
• Book and manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals, ensuring adherence to company travel policy with precision and zero surprises.
• Create agendas, distribute meeting prep materials, support creation of slide decks, and publish notes/action items. Prepare briefing documents ahead of key meetings, including SteerCo sessions, customer conversations, and Pushpay leadership touchpoints. Serve as a connective layer between the Founder and internal teams (product, customer success, Pushpay counterparts), keeping information flowing and decisions moving.
• Lead in the development of on-brand, visually appealing presentation graphics and presentation slides.
• Maintain confidentiality and high degree of ethical standards at all times, handling sensitive matters including deal terms, personnel topics, and financial information with absolute discretion.
• Keep leaders advised of time-sensitive and priority issues, ensuring appropriate follow-up. Track commitments across sales, product, and integration workstreams, ensuring nothing falls through the cracks.
• Coordinate the creation of and on-time submission of regularly scheduled reports.
• Prepare, reconcile, and submit expense reports for leaders; review submitted reports for accuracy and pre-approval.
• Plan, coordinate, and execute in-person and virtual activities that build team connection and strengthen workplace culture, including team building events and social gatherings; recognition celebrations and milestone acknowledgments; and seasonal events.
• Own the Founder’s social media schedule end-to-end, planning, drafting, and publishing content across platforms. Curate and develop content that positions the Founder as a trusted voice on shepherding, congregant engagement, and church leadership. Repurpose talks, sales conversations, and customer wins into thought leadership content, monitoring engagement and surfacing opportunities.
• Complete a variety of special projects including supporting staff recognition and morale; creating presentations, financial spreadsheets and special reports. Take ownership of initiatives the Founder delegates, from event planning to customer-facing collateral, and represent the Founder in meetings when appropriate, capturing decisions and driving follow-through.
• Perform additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: High school or GED