Executive Officer

Keystone Advisors LLC•Washington, DC

8d•Onsite

About The Position

Keystone Advisors is seeking an Executive Officer to support the Department of State, Bureau of Consular Affairs, Directorate of Passport Services in Washington, DC. The Executive Officer serves as the Contractor’s executive leader and authorized interface with the Contracting Officer, Contracting Officer’s Representative, Government management personnel, and customer agency representatives. The role has management authority over the Contractor’s tasks and staffing portfolio and oversees execution of Headquarters Services across CA/PPT offices. The Executive Officer provides strategic leadership, aligns program objectives with CA/PPT’s mission and operational priorities, and oversees program staff and resources. The position is responsible for effective execution, risk management, quality management, and continuous improvement. Performance is primarily onsite at CA/PPT Headquarters, with support potentially required at other designated CA/PPT locations. Telework or offsite performance is determined case by case according to program requirements. A Secret or Top-Secret security clearance is required; personnel accessing classified material or areas must possess the applicable Secret clearance before performing that work.

Requirements

Must have a Secret or Top-Secret security clearance; personnel requiring access to classified material or classified areas must possess the applicable Secret clearance before performing that work.
Master’s degree in a related field or 12 years of experience.
At least 8 specific years of experience as a Program Manager, focused on risk management, innovation, and Quality Management Systems.
Experience overseeing complex programs, personnel, resources, and multiple concurrent activities.
Experience developing and implementing strategic plans aligned with customer mission, objectives, and operational priorities.
Strong experience with risk identification, mitigation, corrective action, and performance improvement.
Experience communicating with senior Government or customer leadership and managing organizational priorities.
Experience applying structured program management, quality, risk, and continuous-improvement practices.
Strong executive-level written and oral communication skills.
Strong organizational, resource-management, and decision-making capabilities.
Familiarity with Microsoft Office tools used within the CA/PPT environment, including Outlook, Teams, Word, PowerPoint, Excel, Project, Visio, and Power BI.
Knowledge of Quality Management Systems and quality assurance practices.

Nice To Haves

PMP (Project Management Professional) certification.
Familiarity with ISO-based quality management principles, Scaled Agile (SAFe), Lean Six Sigma, or comparable process-improvement practices.

Responsibilities

Provide executive oversight of a large, multifunctional professional services program.
Oversee staffing, resources, schedules, risks, performance, and service delivery across multiple offices and functional areas.
Ensure assigned duties are executed effectively across supported CA/PPT offices.
Align program objectives with CA/PPT’s mission and operational priorities.
Oversee program staff and resources and manage the Contractor’s tasks and staffing portfolio.
Serve as the authorized senior interface with the CO, COR, Government management personnel, and customer representatives.
Report program progress, milestones, staffing, risks, issues, and corrective actions.
Manage sensitive issues and maintain effective relationships with Government leadership.
Oversee staffing continuity, recruitment, retention, performance, and resource allocation.
Ensure deliverables and communications meet Government quality and professional standards.
Support risk management, quality assurance, corrective action, innovation, and continuous service-delivery improvement.
Satisfy applicable Department of State personnel security, building access, safeguarding, Privacy Act, PII, internal control, and standards-of-conduct requirements.