Executive Meeting Manager

Highgate Hotels•Dallas, TX

1d•Onsite

About The Position

The Executive Meetings Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and servicing on all business with 39 rooms on peak or less to positively impact hotel revenues.

Requirements

High School Diploma (or equivalent)
At least 1-2 Years of Sales Experience (preferably in hospitality)
Superior Negotiation Skills - Proven ability to close deals
Must hold a valid driver’s license and have the ability to call on potential and current clients
Ability to focus attention on guest needs, remaining calm and courteous at all times
Sales Skills – Possesses strong ability to influence and/or persuade buying decisions and to close sales or gain commitment from others; creates good rapport and exhibits the ability to grow and maintain key partnerships.
Communication – Has both verbal and written skills, in order to effectively execute meetings and events this includes keeping the appropriate departments informed with BEO’s and other necessary information; actively listens to extract essential information in order to maximize revenue and execute successful meetings and events.
Organizational Skills - Ability to determine priority tasks and maintain strong attention to detail.

Nice To Haves

College Degree Preferred

Responsibilities

Attend daily Business Review (DHBR) meeting.
Initiate and follow up on leads in a timely manner.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts and evaluate trends within your market.
Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Abide by Prime Selling Time (PST).
Develop networking opportunities through active participation in community and professional associations, activities, and events.
Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
Execution of all aspects of event planning including coordination from function space set-ups and food and beverage coordination via banquet event orders using catering software (Versa)
Monitor group room blocks, pick up, and billing processes.
Generate detailed resumes for the operating departments.
Assist with VIP services, amenities, and can work with third-party vendors to ensure client satisfaction.
Attend the weekly banquet event order and resume meetings.
Coordinate, with the assistance of the Director of Catering/Convention Services, banquet menu pricing, and revenue minimums.
Perform other duties as requested by management.