Executive Housekeeper

Hilton Grand Vacations•Ormond Beach, FL

3d•Onsite

About The Position

Casa Del Mar Resort is seeking an Executive Housekeeper to direct and control all Housekeeping operations within the resort. This role involves the daily supervision of guest service and team member support. The Executive Housekeeper will collaborate with the Resort Leadership Team to enhance policies and operational systems, aiming for outstanding service scores, maintaining budget allocation for business sustainability, and identifying opportunities to achieve annual business goals.

Requirements

High School Diploma or Equivalent
At least 3-5 years of related experience required.
2+ years of experience in a management role required.
Strong written and oral communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
Able to work flexible schedule, including nights, weekends, and holidays.

Nice To Haves

BA/BS Bachelor's Degree
Hospitality experience preferred.
5-7 years of related experience.
4+ years of managerial experience preferred.
Bilingual- skills a plus

Responsibilities

Develops and executes the strategic initiatives of the Housekeeping department and makes adjustments to the operations in order to meet the strategic goals and interests of Resort Operations.
Provides clear and concise direction to the housekeeping team through regularly scheduled department meetings and written documentation.
Leads managers and housekeepers in completing their assigned duties. Routinely inspects units and common areas to ensure they are in compliance with departmental standards.
Maintains an accurate inventory of linen and operating supplies. Oversee uniform orders and ensures that proper procedures are followed to maintain an adequate supply.
Hires, supervises, disciplines, and conducts training of housekeeping staff.
Identifies and coordinates development plans for team members to ensure continued growth and success within the organization.
Adheres to all corporations required purchasing policies and controls to include all outside contractor bids, budgets and schedules.
Develops and manages the financial spending of the operations as it relates to the established annual budget.
Performs other related activities as required.