Business Management / COO Executive Director

Nomura Holdings, inc.•New York, NY

13d•$260,000 - $280,000•Onsite

About The Position

The Global Markets COO function at Nomura plays a pivotal role in ensuring operational excellence, financial discipline, regulatory compliance and strategic execution. A well-structured COO function enhances efficiency, profitability and risk control, allowing front-office Sales to focus on client relationships and deal-making. The Business Manager/Chief Operating Officer (COO) oversees daily business operations and administration, implements business strategy, and optimizes the organization’s operational capabilities. Acting as a strategic partner to business heads, the role leads financial planning, operating model design and transformation for the business, balancing Revenue Operations (RevOps) and Financial Operations (FinOps). Where the Business Head focuses on high-level strategy, external relations and long-term vision, the COO is accountable for internal execution — ensuring the division's daily functions align with strategic goals. The COO function enables front-office Sales/Bankers to focus on client service and deal execution while operations run efficiently, controls remain robust, and the business delivers against its commercial, regulatory and strategic objectives.

Requirements

Proficient user of third-party vendor platforms, including Salesforce, Rogo AI, UpSlide, the Microsoft suite, Slack, Asana and Jira.
Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
Inclusion: Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Responsibilities

Serve as strategic partner to the Head of Risk Solutions, Americas, supporting Sales team
Cover the full product suite spanning Fund-level hedging, Asset-level hedging, Share-class hedging, Deal-contingent hedging etc.
Act as the point person between corporate functions and Risk Solutions Group, implementing strategy and processes to maximize revenue and growth opportunities.
Lead financial planning and management for $65m+ business, balancing RevOps and FinOps while diagnosing operational flaws and redesigning processes to improve scalability, control and commercial impact.
Partner with the Head of Risk Solutions Group and senior Salespersons to shape and implement strategic initiatives, translating business strategy into operating procedures, execution plans and measurable KPIs.
Track business performance, revenue trends and market conditions, and drive operational-efficiency and cost-saving initiatives.
Lead the new-product approval process and partner with deal teams on new-transaction committee approvals.
Formulate the revenue and capital budget, forecasts and medium-term plans, and oversee P&L management, cost allocations and budgeting.
Monitor financials, accounting and performance for the business
Manage and control expense policies, cost-efficiency initiatives and overall expense planning to support business profitability, optimizing resource allocation while maintaining productivity.
Create, manage and monitor business metrics for individual Salespersons to measure performance and inform decisions on client coverage and segmentation, firm revenue targets and business profitability.
Partner with Global Markets to manage financial resources and balance sheets, optimizing returns and efficiencies using metrics such as return on assets (ROE), risk-weighted assets (RWA) and internal capital measurements.
Monitor Risk exposure reporting evaluating portfolio concentration using key business metrics like MPE and LEQs across sectors, ratings, client types etc.
Supervise and troubleshoot front-to-back business operations, process management and the IT support model, ensuring seamless execution of RSG transactions and reducing bottlenecks and inefficiencies.
Direct cross-functional delivery in partnership with Corporate divisions to execute strategic initiatives across a multitude of internal processes.
Oversee regulatory and risk programmes, strengthening operational resilience and compliance, and ensuring adherence to global and regional financial regulations (e.g., CFTC, EMIR, etc.) and to industry and regulatory change.
Execute and support key compliance, ESG, regulatory, risk, audit and operational initiatives and policies; act as a first line of defense.
Partner with Legal, Compliance and Risk to manage operational risks and internal controls, and lead initiatives on governance, internal audits and regulatory reporting.
Uphold a fair, impartial and honest appraisal of issues, disputes and inconsistencies across teams, divisions and regions.
Sponsor the technology book of work (BoW) and roadmap, ensuring alignment of technology development and transformation programmes with commercial opportunities and business strategy.
Drive global business-technology infrastructure, projects and planning, and lead the automation and digitalization of operational processes (e.g., AI-driven adoption).
Implement data analytics and reporting solutions to enhance decision-making, and partner with IT teams to ensure platforms are robust and secure.
Manage an entire line of business — including its budget, functions and multi-tiered managerial and professional staff — and set policies and goals for staff.
Oversee resource planning, recruitment and training programmes, and provide cross-functional team leadership, mentorship and change-adoption communication.
Partner with HR to enhance employee engagement and performance-evaluation processes and to support diversity, equity and inclusion (DEI) goals.