Executive Director

Buckner International•Austin, TX

16d•Onsite

About The Position

Buckner Retirement Services Community: Buckner Villas is seeking an Executive Director to join their community committed to delivering outstanding service to their staff, residents, and families. As an Executive Director, you will play an important role in providing inspiring leadership and supervision to the senior living community and programs, including compliance with related contract and regulatory standards, and alignment with Buckner’s mission, vision, and values. You will coordinate and oversee the overall strategy, budget development, and performance of the community. This role is responsible for planning, implementing, and coordinating comprehensive programs to meet business operational goals and further the mission of Buckner. In addition, this position will ensure the delivery of effective, safe, and appropriate quality care to clients in accordance with Federal, State, and local laws, regulations, and guidelines, as well as Buckner’s mission, policies, and procedures. You will oversee all regulatory compliance for the assigned facility and ensure a safe environment is provided for all clients and staff. You will set the tone for the community’s vibrant, engaging lifestyle and help both residents and staff members experience “life opened wide” through a fun, dynamic approach to everyday living. Join our team and inspire happiness in the lives of others!

Requirements

Requires extensive knowledge and experience with the full continuum of care for senior adults.
Involves the ability to define problems, draw conclusions and make decisions dealing with abstract variables.
Requires a minimum 8 years successful experience in long term care management and 5 years proven business management experience.
Bachelor’s degree is required.
Requires knowledge of the laws and regulations governing the agency and employees.
Requires proficient ability to speak, read and write English.
Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and outside colleagues.
Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings.
Requires recognized ability to meet multiple deadlines by maintaining a high level of organization.
Requires demonstrated strong analytical skills, including an ability to synthesize large amounts of information and to focus quickly on the essence of an issue; strong commitment to producing measurable results.
Requires ability to function in a fast-paced, high volume, multi-faceted, results-oriented work environment and to analyze issues, identify priorities, manage projects and make decisions expeditiously.
Requires experience developing, directing and managing multiple projects and implementing strategic program goals.
Requires ability to provide strategic and logistical planning and facilitate meetings and presentations as required.
Requires proficient counseling and problem solving skills.
Requires ability to travel to various geographic locations by car or airplane with some overnight stays.
Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy.
Requires ability to rent vehicles sing required documentation.
Must be age 21 or older to drive on behalf of Buckner.
Requires ability to maintain confidentiality.
Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide-range of information.
Requires in-depth ability to plan, administer, and report budgets.
Requires proficient working knowledge of budgetary management, financial process controls and development of policies and procedures.
Requires ability to effectively manage personnel; requires administrative skills to include but not limited to staff selection, development, motivation, scheduling, and evaluation.
Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications, including, but not limited to, Microsoft Word, Excel, Power Point, and Outlook, required.
Requires professional commitment to Christian principles and teachings so as to perform tasks and responsibilities in alignment with Buckner’s mission, vision, and values.
Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.
Requires ability to walk frequently; occasionally stand for prolonged periods of time; occasionally required to squat, climb stairs, kneel and twist.
Required to sit for prolonged periods of time, including airline travel.
Requires ability to speak clearly and make self understood in face-to face interactions; to articulate with extreme accuracy and precisions to give directions speak on the phone, etc.
Requires ability to communicate effectively orally and in writing.
Requires ability to establish and maintain effective working relationships with staff, trustees, vendors, residents, families, agency representatives, etc.
Requires ability to effectively work under pressure and remain flexible as priorities change; ability to effectively communicate orally and in writing and speak in front of groups.
Requires ability to work under minimal supervision; exercise sound judgment and confidentiality.
Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.

Nice To Haves

Current assisted living certification preferred.

Responsibilities

Develop and monitor policies and procedures that support the provision of quality care for residents; assure policies and procedures are in compliance with legal and regulatory bodies and with established Buckner policies and procedures.
Plan for and participate in meetings; make presentations regarding the performance of the organization; and assist Senior Vice President and Vice President of Operations as needed.
Responsible for all community business operations; control and utilization of the physical and financial resources including capital assets; effective management of community budget; monitor community income and expenses and make appropriate adjustments as necessary; promote services and programs that are cost effective and attain established quality goals.
Ensure attainment of community goals through effective utilization of human and financial resources; maintain community in compliance with all Human Resources policies and procedures, legal and regulatory requirements, and established Buckner policies and procedures.
Participate in annual budget process. Manage budget effectively and approve expenditures. Manage program resources to ensure they are used efficiently and appropriately.
Responsible for maintaining accurate business records including all financial transactions, collection of accounts receivable, and accounts payable.
Assist, guide, and support team leaders with employee selection, review, evaluation and termination; approve all hiring and termination decisions; conduct regular staff meetings.
Assist management in strategic planning and direction for community business operations; evaluate results, identify opportunities; initiate improvement, and measure performance against objectives.
Review and effectively react to reports from authorized inspecting agencies; report all contact with regulatory bodies or inspecting agencies to the Vice President.
Advise Vice President of any potential problems that may have an adverse impact on the community or corporation. Prepare responses to regulatory body claims and attend hearings.
Responsible for overall community operations to ensure operations are effective and efficient including timely and effective resolution of all issues and problems; ensure effective organization through appropriate departmentalization and delegation of duties; provide current organizational chart to Vice President; establish and maintain formal systems of accountability through effective organizational structure.
Ensure all business and client records are maintained in compliance with all corporation policies and procedures, state and federal laws, and regulatory requirements. Maintain confidentiality of all business-related information and data and control release of confidential information and data from release to all unauthorized persons or entities.
Timely respond to family and elder concerns or complaints; communicate results; investigate reported incidents and complete incident reports immediately.
Oversee the interviews for admission inquiries.
Perform facility inspections regularly and immediately implement actions to resolve safety, compliance, or client concerns.
Make daily rounds; observe meal services; visit with elders; communicate feedback to staff.
Assess risks and opportunities for new community programs and assist to identify improvement options for current programs.
Monitor trends and changes in practices and legislation on state and federal level for retirement industry and communicate such to Vice President.
Review and evaluate census reports and development programs, overtime reports and monthly financial statements to evaluate status of business operations, direct correction as needed and as appropriate.
Supervise, monitor, evaluate and provide direction to direct reports. Provide professional growth and development; develop and communicate annual goals and objectives; monitor and provide constructive feedback; conduct annual performance evaluations.
Develop emerging leadership through professional growth and development.
Review overtime reports and monthly financial statements to evaluate status of business operations, direct correction as needed and as appropriate.
Maintain compliance with all Buckner policies, procedures and requirements. Maintain compliance with all state and federal laws and regulatory compliance. Maintain compliance with all contract and licensing provisions where applicable.
Conduct staff meetings and trainings regularly; facilitate and/or attend and participate in staff meetings, client meetings, committee meetings, outside meetings, and trainings as required.
Work successfully as a part of a team and responsible for developing then maintaining strong working relationships with co-workers.
Travel as needed to monitor, assess and help develop programs.
Perform general office tasks as required.
Perform special assignments, projects, and other duties as required.