Executive Director - Clinical Operations

The US Oncology Network • San Antonio, TX

11d • Hybrid

About The Position

Texas Oncology is seeking an Executive Director to support the CBO San Antonio, Texas location. This hybrid position is expected to be onsite three days per week, with typical hours Monday through Friday, 8:00 a.m. to 5:00 p.m.

The Executive Director advises the Regional Vice President and the regional Practice/Network Policy Board(s) on overall plans, policies, and programs. The role develops, directs, and controls broad administrative activities to achieve organizational objectives in accordance with applicable laws and policies, and recommends objectives and strategies that support financial profitability, growth, and changing market needs. The Executive Director has overall responsibility for Practice/Network and management-company operations, except activities directly involving the practice of medicine, and works within the authority established by the company and Policy Board(s). The position also supports and adheres to the US Oncology Compliance Program, including its Code of Ethics and Business Standards.

Responsibilities span organizational planning and budgeting, policy and compliance oversight, employee evaluations, business development and market assessment, expansion planning, contract management, expense control, pricing and financial analysis, managed-care contract performance, physician outreach, practice marketing, and maintaining effective relationships with physician and practice leadership. The role requires frequent interaction with corporate and field staff and may involve travel by air or automobile approximately 40% of the time.

Requirements

• Bachelor's degree in Accounting, Finance, or a related business field.
• At least seven years of experience in healthcare management and operations.
• Organizational planning skills and understanding of how departments and employees work together.
• Ability to initiate organizational improvements that enhance productivity and help institutionalize them.
• Team-building and leadership skills, including motivating and empowering others, inviting input, and sharing ownership and visibility.
• Negotiation skills with internal and external groups, including the ability to resolve differences and maintain relationships.
• Conflict-management skills, including focused listening, equitable dispute resolution, and finding common ground.
• Ability to serve as a catalyst for change and innovation, involve others in learning about change needs, and support experimentation with new approaches.
• Effective written and oral communication and interpersonal skills; ability to share information clearly and tailor communication to different audiences.
• Ability to build constructive relationships and rapport across organizational levels, use diplomacy and tact, and defuse tense situations.
• Effective time management and ability to prioritize and handle a broad range of activities.
• Strategic and future-oriented thinking, including anticipating trends and developing credible visions, strategies, and plans.
• Professional credibility demonstrated through trust-building, maturity, and confidence.
• Ability to sit and use hands to finger, handle, or feel regularly; occasionally stand, walk, reach, and lift or move up to 40 pounds.
• Vision and hearing corrected to normal ranges.

Nice To Haves

• MHA, MBA, or MS in Health Administration preferred.

Responsibilities

• Direct development and implementation of short- and long-range plans and budgets based on organizational goals and objectives, and report outcomes.
• Establish policies, procedures, and objectives and ensure their execution, compliance, and update.
• Evaluate business conditions related to operational issues and keep the Policy Board(s) and Regional Vice President informed.
• Ensure adherence to legal requirements and government reporting regulations; monitor organizational exposure and direct preparation of compliance information.
• Oversee employee evaluations, including performance reviews, merit increases, promotions, and disciplinary actions.
• Monitor, analyze, assess, and communicate organizational progress.
• Direct business development and assessment of state and local target markets.
• Ensure market assessments, market-segment and target-account identification, and evaluation of therapies and markets are conducted.
• Develop expansion plans and recommend expansion of service areas and development of profitable business ventures.
• Maintain responsibility for contract management, including quality assurance, utilization review, and return on investment as appropriate.
• Develop and comply with expense-control programs.
• Negotiate medical services and analyze competitor pricing activities.
• Recommend, implement, and administer pricing-structure changes approved by the Policy Board(s).
• Ensure financial analysis and modeling of competitive pricing information; communicate contract-administration policy changes to the Regional Vice President and implement approved, published price lists.
• Develop systems to review, track, and implement managed-care contract performance.
• Analyze utilization data submitted in RFPs and ensure effective margin analysis for bids, quotes, and unique billing arrangements.
• Supervise and monitor oncology liaisons conducting referring-physician outreach.
• Oversee business development and practice marketing activities.
• Maintain physician and practice relationships through effective communication with physician practice leadership, and coordinate strategic plans with US Oncology plans.
• Support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability coverage
• Long-term disability coverage
• Generous PTO program
• 401(k) plan with company match
• Wellness program with rewards for practicing a healthy lifestyle
• Tuition reimbursement
• Employee Assistance Program
• Discounts on selected retailers
• Potential eligibility for the Long-Term Incentive Plan (LTIP), a discretionary incentive program that typically vests over three years and is tied to individual performance and Texas Oncology's operational success

What This Job Offers

• Job Type: Full-time
• Career Level: Executive