Clinical Operations Director

University of Arkansas System • Little Rock, AR

19h • Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

We are seeking a dynamic Director of Clinical Operations to provide strategic leadership for our Radiation Oncology clinic. This role oversees facility operations and integrates services across Nursing, Radiation Therapy, Dosimetry, and Patient Access. With direction from Cancer Service Line Leadership and input from the Department Chair, the Director will ensure the freestanding site’s financial sustainability, regulatory compliance, and facility management while fostering a seamless, high-performing operation grounded in patient safety and hospitality. The ideal candidate brings matrixed leadership, financial acumen, and a patient-centered approach, along with a proven record of improving operational performance in healthcare. This is an opportunity to shape clinical operations within the service line level and advance the quality of patient care. If you are ready to lead a high-performing patient-centered team and drive operational excellence and exceptional patient care, we encourage you to apply!

Requirements

• Bachelor’s Degree in Healthcare Administration, Business Administration, or a related field
• At least six (6) years of management experience in a healthcare environment, including at least two (2) years of progressively responsible roles
• Expertise in revenue cycle operations, reimbursement, billing, and Workday
• Strong understanding of clinical operations and healthcare management
• Proficiency in data analytics, pro forma development, and business planning
• Leadership across matrixed teams, including conflict resolution and cross-functional collaboration
• Expertise in regulatory compliance, Joint Commission readiness, and safety protocols
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Master’s Degree in Healthcare Administration, Business Administration, or related field
• Seven (7) years of management experience in physician group practice or healthcare organization preferred

Responsibilities

• Unify workflows across a multi-disciplinary team of Nursing, Radiation Therapy, Dosimetry, and Access; resolve bottlenecks; develop and administer policies; represent the clinic within the hospital system; monitor Epic, ARIA, and Workday usage
• Oversee infrastructure, collaborate on maintenance and capital projects, ensure a safe, clean environment
• Manage budgets, monitor volume and billing accuracy, ensure timely coding and revenue cycle integrity, facilitate IRC coordination
• Align radiation oncology goals with service line strategies; use analytics to plan personnel and equipment; track performance metrics
• Promote proactive safety culture; ensure readiness for regulatory inspections; standardize patient verification and safety workflows
• Uphold service standards, analyze patient feedback, resolve service issues, maintain welcoming and comfortable spaces

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Director