Clinical Operations Director

University of Arkansas • Little Rock, AR

4d

About The Position

The Clinical Operations Director provides strategic leadership for the Radiation Oncology clinic, overseeing facility operations and integrating services across Nursing, Radiation Therapy, Dosimetry, and Patient Access. With direction from Cancer Service Line Leadership and input from the Department Chair, the Director is responsible for the freestanding site’s financial sustainability, regulatory compliance, and facility management while fostering a seamless, high-performing operation grounded in patient safety and hospitality. The position calls for matrixed leadership, financial acumen, a patient-centered approach, and a record of improving operational performance in healthcare.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
• At least six years of management experience in a healthcare environment, including at least two years in progressively responsible roles.
• Expertise in revenue cycle operations, reimbursement, billing, and Workday.
• Strong understanding of clinical operations and healthcare management.
• Proficiency in data analytics, pro forma development, and business planning.
• Ability to lead across matrixed teams, including conflict resolution and cross-functional collaboration.
• Expertise in regulatory compliance, Joint Commission readiness, and safety protocols.

Nice To Haves

• Master’s degree in Healthcare Administration, Business Administration, or a related field.
• Seven years of management experience in physician group practice or a healthcare organization.

Responsibilities

• Unify workflows across Nursing, Radiation Therapy, Dosimetry, and Access; resolve bottlenecks; develop and administer policies; represent the clinic within the hospital system; and monitor Epic, ARIA, and Workday usage.
• Oversee facility infrastructure, collaborate on maintenance and capital projects, and ensure a safe, clean environment.
• Manage budgets, monitor volume and billing accuracy, ensure timely coding and revenue cycle integrity, and facilitate IRC coordination.
• Align radiation oncology goals with service line strategies; use analytics to plan personnel and equipment; and track performance metrics.
• Promote a proactive safety culture, ensure readiness for regulatory inspections, and standardize patient verification and safety workflows.
• Uphold service standards, analyze patient feedback, resolve service issues, and maintain welcoming and comfortable spaces.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Director