Executive Director

Harmony Senior Services•Laurel, MD

4d•Onsite

About The Position

The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.

Requirements

Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director
Must hold current administrative license for the state in which the position is located
Demonstrated success managing all aspects of senior community operations
Strong sales leadership
Ability to build relationships with community groups that will help grow census
Strong customer service skills with ability to problem solve
Ability to lead a management team and promote staff development
Demonstrated record of financial management proficiency
Ability to prioritize and manage multiple projects simultaneously
Thorough knowledge of state/federal regulations
To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.
Ability to work flexible hours to include evenings and weekends
Must be able to lift, carry, and push up to 25lbs

Responsibilities

Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws
Ensure that staff is hired within budgetary guidelines
Participate in preparation of the community budget
Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.
Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines.
Develop plans of correction as needed
Lead approval process for all contracts for any services in the community
Achievement of NOI.
Comply with all local/state/federal regulations and stay aware of relevant changes and updates
Plan for and manage the survey process and prepare all plans of correction
Maintain good relations with Local/State regulatory agencies
Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents
Oversee corporate and state compliance with incident reporting guidelines
Maintain or exceed budgeted occupancy
Oversee the development and implementation of the marketing plan
Sustain good resident relations through daily visits; monitor resident and family morale
Oversee monthly Resident Council Meetings
Oversee Resident and Family Grievance Process
Oversee resident move-in process to ensure smooth transition for all new residents and their families
Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned
Ensure enforcement of Resident Bill of Rights
Make daily rounds to ensure that the building is clean and furniture is placed appropriately
Oversee the routine and preventative maintenance programs
Oversee Capital Improvement projects as needed