Executive Director, National Sales Leader, Immunology

MSD • North Wales, PA

1d • Hybrid

About The Position

We are seeking an experienced, strategic, and inspirational sales leader to lead the Immunology field sales team. This leader will be accountable for delivering multi-billion dollar opportunity, managing operating expenses, driving market development, and ensuring compliant execution across a high-performing immunology sales organization. Reporting to the Associate Vice President, US Pharma, Sales and serving as a member of the US Pharma Sales Leadership team, the Executive Director will set strategy and operational plans, lead the field sales teams, and partner closely with Marketing, Market Access, Sales Operation, Training, and other stakeholders to deliver sustainable commercial growth and superior customer engagement.

Requirements

• Bachelor’s degree in Business, Life Sciences, or related field required
• Minimum 10–12 years combined experience in pharmaceutical/biotech sales, sales leadership, and commercial strategy.
• Demonstrated ability to develop strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives.
• Strong knowledge of US healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access/reimbursement considerations.
• Track record of building and developing high-performing teams; strengths in strategic agility, business acumen, decision quality, driving results, managerial courage, and building effective teams.
• At least 5 years leading national or regional sales teams.
• Valid Driving License

Nice To Haves

• Advanced degree preferred
• Deep experience in immunology, specifically Inflammatory Bowel Disease within Gastroenterology, including proven success in competitive markets and product launches.

Responsibilities

• Develop and execute a national business plan for the Immunology portfolio informed by brand strategy, market insights, customer data, and competitor dynamics.
• Translate corporate and brand strategies into operational objectives, KPIs, and regional execution plans; track progress and refine plans to meet targets.
• Drive launch readiness and lifecycle management, partnering with cross-functional teams to optimize product positioning, omnichannel tactics, and field implementation.
• Lead, recruit, develop, and retain a large and high‑performing sales organization in a competitive sales environment, including regional and district sales managers and customer team representatives.
• Establish clear performance standards, set annual objectives, conduct regular reviews, coach managers, and provide succession planning and professional development.
• Build an inclusive culture that values collaboration, accountability, patient-centricity, and ethical conduct.
• Serve as a subject matter expert on Immunology commercial strategy and contribute as a core member of the therapeutic area team to create integrated commercial strategies.
• Work closely with Marketing, Market Access, Sales Training, and Operations to align programs, messaging, and resources that drive field adoption and customer impact.
• Ensure the sales team is trained on portfolio, disease, market access dynamics, business acumen, technology and omnichannel/customer engagement tools.
• Build and maintain productive relationships with Key Opinion Leaders (KOLs), top customers, advocacy groups, and healthcare system stakeholders.
• Lead efforts to educate healthcare professionals and systems on clinical and economic benefits, supporting uptake and optimal patient care.
• Define salesforce sizing, alignment, territory design, incentive frameworks, and deployment to maximize coverage, productivity, and ROI.
• Manage operating expense budgets, ensure compliant activity, and drive disciplined, fact-based decision making across the team.
• Use data and metrics to monitor performance, identify opportunities for optimization, and implement change while maintaining employee engagement during transitions.
• Foster a transparent, ethical, and patient-centric culture; ensure all sales activities conform with company policies, industry standards, and applicable regulations.
• Promote use of omnichannel approaches and technology tools for consistent customer experiences and effective territory management.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Executive