Executive Director, Lab Services - Cape Cod Healthcare

Cape Cod Healthcare•Hyannis, MA

41d•Onsite

About The Position

Directs the day-to-day operations of the Cape Cod Healthcare laboratory services through the management staff. Participates in determining department objectives, follows through to assure attainment, evaluates performance in relation to objectives while implementing best practices at both hospitals. Ensures adequate staffing model that support laboratory operations. Develops strong working relationship and communication with all leadership and departments. Is the primary interface with the pathologists for planning and implementing significant operational processes. Conceives, plans and implements strategic operational issues for the hospital laboratories while taking into account the strategic and operational goals of C-Lab. All policies and procedures will be written and implemented and always in compliance with and in accordance with the standards of CAP, CAP, CLIA, Joint Commission, DPH and other regulatory agencies. Develops laboratories' annual operating and capital equipment budgets and assures department operates within allocated funds. Maintains departmental reports and records and collects statistical data for administrative and regulatory purposes. Develops and maintains departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control programs. Develops standards of performance and completes performance evaluations as needed. Participates on hospital committees and attends meetings as required. Leads process improvement and quality initiatives as directed Maintains confidentiality of information deemed confidential. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. Perform other work related duties as assigned or requested.

Requirements

Master’s degree in Business, Healthcare Administration, or related field.
Minimum of ten years progressive experience in clinical laboratory operations or three years progressive management experience in integrated clinical or reference laboratory.
Extensive knowledge of analytical Chemistry, Hematology, Coagulation, Urinalysis, Histology, POCT, Microbiology, and Blood Bank from a methods and quality control perspective.
Extensive knowledge of modern principles and practices of instruments and methods used in the collection and analysis in laboratory operations.
Extensive knowledge of policies, practices and procedures applicable to laboratory operations.
In-depth experience in quality assurance programs.
Strong project management skills.
Strong verbal and written communication skills, with the ability to communicate successfully with customers, executive leaders and staff.
Ability to plan, direct, and coordinate the work of professional and technical staff in a manner conducive to high technical standards, efficiency and performance.
Ability to work effectively in a team environment and to engage managers and employees in a culture of growth, respect, knowledge and ownership of quality service.

Nice To Haves

Experience in LEAN/Six Sigma a plus

Responsibilities

Directs the day-to-day operations of the Cape Cod Healthcare laboratory services through the management staff.
Participates in determining department objectives, follows through to assure attainment, evaluates performance in relation to objectives while implementing best practices at both hospitals.
Ensures adequate staffing model that support laboratory operations.
Develops strong working relationship and communication with all leadership and departments.
Is the primary interface with the pathologists for planning and implementing significant operational processes.
Conceives, plans and implements strategic operational issues for the hospital laboratories while taking into account the strategic and operational goals of C-Lab.
Writes and implements all policies and procedures in compliance with the standards of CAP, CLIA, Joint Commission, DPH and other regulatory agencies.
Develops laboratories' annual operating and capital equipment budgets and assures department operates within allocated funds.
Maintains departmental reports and records and collects statistical data for administrative and regulatory purposes.
Develops and maintains departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control programs.
Develops standards of performance and completes performance evaluations as needed.
Participates on hospital committees and attends meetings as required.
Leads process improvement and quality initiatives as directed.
Maintains confidentiality of information deemed confidential.
Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
Perform other work related duties as assigned or requested.