Executive Director, Global Medical Affairs

EVERSANA•Overland Park, KS

About The Position

The Executive Director, Global Medical Affairs is a senior leader reporting to the EVP, Global Medical Affairs & Information. The role helps shape EVERSANA’s Global Medical Affairs strategy, thought leadership, innovation, and operational execution across a diverse client portfolio. It combines strategic leadership with hands-on delivery of scalable, technology-enabled Medical Affairs solutions for clients across the product lifecycle and therapeutic areas. The Executive Director contributes to the overall strategy for Global Medical Affairs services and thought leadership; leads strategic operations and operational performance; manages, leads, and develops the Global Medical Affairs team; and owns the Medical Affairs services P&L. The role partners across EVERSANA business units and with clients to deliver integrated, high-quality services, while advancing operating models, workflows, tools, and technology. The position also supports business development, represents EVERSANA at professional meetings, and builds scalable staffing and team-development practices. This role involves travel up to 20% and a schedule of 40 or more hours per week. The office environment may involve sitting or standing for long periods, frequent interruptions, and occasionally lifting or moving up to 25 pounds. The role is eligible for hire in select U.S. locations.

Requirements

PharmD, MD, or PhD required.
8–12+ years of pharmaceutical or life sciences industry experience, including significant experience in a biopharmaceutical organization or applicable service provider.
Strong and diverse experience across Medical Strategy & Planning, Medical Communications/Publications, Medical Information, Medical Affairs Operations, Advisory Boards, IIS, and lifecycle management.
Demonstrated success leading complex initiatives and driving operational excellence and transformation.
Strong project and program management capabilities, including managing multiple priorities and stakeholders.
Proven ability to lead people, influence stakeholders, and deliver results through cross-functional teams.
Experience working in matrixed, fast-paced environments.
Strategic and structured thinking, connecting vision to execution, and accountability for measurable impact.
Experience developing high-performing teams and delivering scalable, efficient, high-quality operations.
Ability to work autonomously in a high-ownership role and influence across functions and stakeholder groups.
Experience with Medical Affairs technologies, including Medical Information platforms, content and publication management systems, MSL tools and CRM platforms, and digital engagement and analytics tools.
Experience leveraging advanced analytics, automation, and emerging technologies, including AI, to modernize Medical Affairs delivery and enhance impact.
Ability to travel up to 20%.
Ability to meet the physical and mental requirements of the position, including sitting or standing for long periods, walking, reaching, grasping, talking, hearing, and occasionally lifting or moving up to 25 pounds.

Nice To Haves

Consulting or multi-client experience.
Experience supporting U.S. and/or global product launches.
Exposure to multiple therapeutic areas and organization types, including emerging biopharma.

Responsibilities

Lead and support execution of Global Medical Affairs excellence and strategy initiatives across clients and engagements.
Translate strategic priorities into actionable plans, structured programs, and measurable outcomes.
Drive enterprise-level and cross-functional initiatives with project-management rigor and accountability.
Contribute to the development of innovative and scalable Medical Affairs operating models.
Improve operational excellence, efficiency, and scalability across Medical Affairs programs and delivery models.
Modernize workflows, tools, and processes, including through digital and data-driven enhancements.
Establish and monitor performance metrics to support consistent execution and continuous improvement.
Establish and maintain applicable SOPs, working instructions, and training.
Serve as a trusted advisor and strategic partner to clients, including Global Medical Affairs leaders; where applicable, act as an Overseeing Director and/or Client Manager for assigned projects.
Provide strategic and operational guidance across Medical Affairs functions and ensure services are value- and quality-driven.
Partner across EVERSANA business units to deliver integrated, end-to-end solutions and contribute to commercialization and medical strategies across the product lifecycle.
Develop and execute the Global Medical Affairs thought-leadership strategy and annual plan, collaborating on deliverables that support new business opportunities.
Monitor industry practices, trends, laws, and regulations affecting Global Medical Affairs and EVERSANA’s service offerings; represent EVERSANA at professional meetings and associations.
Support business development through RFPs, proposals, client presentations, networking, and professional associations.
Develop and own Medical Affairs capabilities presentations and technology offerings or demonstrations.
Ensure timely review and execution of Global Medical Affairs SOWs and contracts, including renewal follow-up.
Own the Medical Affairs services P&L, meet financial goals, and contribute to monthly and quarterly financial planning.
Establish, lead, and develop the Global Medical Affairs team across services; create onboarding processes and training for employees and contingent workers or consultants.
Build an operationally and cost-efficient global staffing model, develop relationships with staffing agency partners, and grow a network of independent consultants.
Identify staffing needs and ensure timely development of job descriptions and requisitions; manage delivery through employees and contingent workers as appropriate.
Build and scale high-performing teams and subject-matter experts, fostering accountability and innovation.
Drive results through influence, delegation, and cross-functional leadership; mentor and develop talent and support career growth.
Set performance expectations, provide ongoing coaching and feedback, and oversee hiring, performance management, promotions, and development planning.
Promote collaboration, continuous improvement, and high performance; model inclusive leadership and behaviors.