Executive Director, Clinical Strategy & Operations

CVS Health • Hartford, CT

2d • $131,500 - $303,195

About The Position

Aetna is seeking an Executive Director, Clinical Strategy and Operations to integrate strategy, operational planning, governance, relationship management, and execution across Aetna Clinical Service’s Strategic Operations & Program Management (SOPM). This leader will translate enterprise direction into clear priorities, investment recommendations, leadership decisions, and measurable results. The role builds and manages executive and cross-functional relationships to align business needs and priorities, strengthen accountability, resolve dependencies, and improve operating-model effectiveness.

The Executive Director leads strategic and operating planning, governance and decision processes, portfolio management, tooling strategy, executive communications, cross-functional relationships and initiatives, change management, and team development. The role leads a team of six employees and supports organizational assessment, workforce planning, staff development, succession planning, and capability building.

Requirements

• 10 or more years of progressive leadership experience in strategic planning, business operations, portfolio/program management, transformation, or a related discipline.
• Demonstrated success translating enterprise strategy into multiyear operating plans, portfolio priorities, roadmaps, and measurable outcomes.
• Experience establishing governance, operating reviews, performance management, and decision-making processes within a complex organization.
• Strong portfolio management capabilities, including prioritization, metrics, risk and dependency management, reporting, and corrective action planning.
• Experience leading the strategy, adoption, or optimization of portfolio management, workflow, reporting, and decision-support tools.
• Proven ability to influence senior leaders and lead complex, cross-functional initiatives in a highly matrixed environment.
• Exceptional executive communication and analytical skills, including the ability to synthesize complex information, evaluate tradeoffs, and provide actionable recommendations.
• Demonstrated experience leading organizational change, stakeholder engagement, and adoption of new processes or operating models.
• Strong people leadership capabilities, including talent development, workforce and succession planning, and organizational capability building.
• Strong work ethic, self-starter, and ability to be highly productive in a dynamic, collaborative environment.
• Bachelor’s degree or equivalent experience required.

Responsibilities

• Lead annual and multiyear strategic and operating planning, aligning priorities, resources, and intended outcomes.
• Design and lead governance forums, operating reviews, and decision processes that establish clear ownership, leadership alignment, and timely escalation; track decisions and actions through completion.
• Integrate portfolio roadmaps, performance measures, risks, and dependencies, and drive corrective actions with accountable owners.
• Define SOPM’s tooling strategy and lead the selection, governance, adoption, and optimization of tools for intake, portfolio management, reporting, and decision support.
• Partner with technology and business teams to standardize workflows, improve data quality, and enable a shared source of truth.
• Develop executive briefings and leadership agendas focused on priorities, risks, and decisions; evaluate tradeoffs, recommend actions, and align leaders on the path forward.
• Manage relationships with business and cross-functional partners as a primary point of connection for SOPM, understanding business needs, aligning priorities and expectations, and resolving issues.
• Lead high-priority cross-functional initiatives, resolving ownership gaps and execution barriers in partnership with business leaders.
• Lead SOPM change management and communications, aligning messages, stakeholder engagement, and adoption plans with strategic priorities and operating-model changes.
• Lead a team of six employees and guide organizational assessment, workforce planning, staff development, succession planning, and capability building.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program
• An award target in the company’s equity award program

What This Job Offers

• Job Type: Full-time
• Career Level: Executive