Executive Director, Clinical Strategy & Operations

CVS Health•Hartford, CT

21h•$131,500 - $303,195

About The Position

Aetna is seeking an Executive Director, Clinical Strategy and Operations to integrate strategy, operational planning, governance, relationship management, and execution across Aetna Clinical Service’s Strategic Operations & Program Management (SOPM). This leader will translate enterprise direction into clear priorities, investment recommendations, leadership decisions, and measurable results. They will build and manage executive and cross-functional relationships to align business needs and priorities, strengthen accountability, resolve dependencies, and enhance operating-model effectiveness. The role leads strategic and operating planning, governance, portfolio management, tool strategy, executive communications, cross-functional initiatives, and change management. It also leads a team of six employees and guides workforce planning, staff development, succession planning, and capability building. This is a full-time position eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. The role is eligible for a CVS Health bonus, commission or short-term incentive program, as well as an award target in the company’s equity award program. The typical pay range is $131,500 to $303,195; the actual offer depends on experience, education, geography, and other relevant factors.

Requirements

10+ years of progressive leadership experience in strategic planning, business operations, portfolio/program management, transformation, or a related discipline.
Demonstrated success translating enterprise strategy into multiyear operating plans, portfolio priorities, roadmaps, and measurable outcomes.
Experience establishing governance, operating reviews, performance management, and decision-making processes within a complex organization.
Strong portfolio management capabilities, including prioritization, metrics, risk and dependency management, reporting, and corrective action planning.
Experience leading the strategy, adoption, or optimization of portfolio management, workflow, reporting, and decision-support tools.
Proven ability to influence senior leaders and lead complex, cross-functional initiatives in a highly matrixed environment.
Exceptional executive communication and analytical skills, including the ability to synthesize complex information, evaluate tradeoffs, and provide actionable recommendations.
Demonstrated experience leading organizational change, stakeholder engagement, and adoption of new processes or operating models.
Strong people leadership capabilities, including talent development, workforce and succession planning, and organizational capability building.
Bachelor’s degree or equivalent experience required.
Strong work ethic, self-starter, and ability to be highly productive in a dynamic, collaborative environment.

Responsibilities

Lead annual and multiyear strategic and operating planning, aligning priorities, resources, and intended outcomes.
Design and lead governance forums, operating reviews, and decision processes that establish clear ownership, leadership alignment, and timely escalation; track decisions and actions through completion.
Integrate portfolio roadmaps, performance measures, risks, and dependencies, and drive corrective actions with accountable owners.
Define SOPM’s tooling strategy and lead selection, governance, adoption, and optimization of tools for intake, portfolio management, reporting, and decision support.
Partner with technology and business teams to standardize workflows, improve data quality, and enable a shared source of truth.
Develop executive briefings and leadership agendas focused on priorities, risks, and decisions; evaluate tradeoffs, recommend action, and align leaders on the path forward.
Lead relationship management with business and cross-functional partners, serving as SOPM’s primary connection to understand business needs, align priorities and expectations, and resolve issues.
Lead high-priority cross-functional initiatives, resolving ownership gaps and execution barriers in partnership with business leaders.
Lead SOPM change management and communications, aligning messages, stakeholder engagement, and adoption plans with strategic priorities and operating-model changes.
Lead a team of six employees and guide organizational assessment, workforce planning, staff development, succession planning, and capability building.