Executive Director - Assisted Living Director

Brookdale Senior Living Inc.•Odessa, TX

7d•Onsite

About The Position

Brookdale Sherwood Assisted Living in Odessa is seeking an Executive Director. This role is responsible for leading the day-to-day operations of a larger community, managing associate relations, resident and family engagement, financial performance, and regulatory compliance. The Executive Director will create and execute a business plan to make the community a preferred senior living destination, grow revenue and profitability, and drive sales results in partnership with the district team. The goal is to foster an inclusive community culture that provides high-quality resident experiences and care, engaging residents, families, and associates.

Requirements

Bachelor’s Degree required.
Minimum of three years related in operational leadership experience required.
Must have a valid administrator license in states where required.
Must have a valid driver’s license and access to a private vehicle for business use.
Uses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues.
Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units.
Carries out supervisory responsibilities, including managing department leaders, in accordance with the Company’s policies and applicable laws.
Has an advanced knowledge of the organization, industry, and a functional discipline.
Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments.
Excellent written and oral communications skills are essential.
Ability to prioritize and effectively manage multiple tasks is essential.
Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
Success in driving results.
Successfully demonstrates good judgment, strong problem solving, and decision making skills.

Nice To Haves

Familiarity with Microsoft software preferred.

Responsibilities

Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.
Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.
Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.
Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention.
Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.
For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.
Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.
Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).
Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.
Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.
Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

Benefits

Eligibility for equity grants under our long-term incentive plan that vest over time
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Annual bonus incentive (for full-time associates)
Sales referral bonuses (for full-time associates)
Advance fees for naturalization (Form N-400) application costs, up to $725, for qualified associates who have been with us for at least a year.