Exec Director-Ambulatory Svcs. Children's Hospital

Loma Linda University Health•Loma Linda, CA

About The Position

The Executive Director-Ambulatory Services is a member of the administrative leadership team responsible for strategic leadership, operational oversight, and administrative direction for multiple outpatient clinics, urgent care services, and ambulatory programs operating under the Loma Linda University Children’s Hospital license. The role leads the delivery of high-quality, patient-centered, safe, efficient, and financially sustainable care while ensuring compliance with regulatory, accreditation, licensure, and organizational standards. The Executive Director collaborates with senior leadership, physicians, nursing leaders, operational leaders, and interdisciplinary teams to develop and implement strategies that advance organizational goals, optimize and expand ambulatory services, improve patient access and experience, enhance clinical quality and outcomes, and support sustainable growth. The position provides executive leadership for business development, service line management, operational excellence, performance improvement, workforce development, financial stewardship, and innovation across the outpatient continuum. The role fosters accountability, inclusion, safety, service excellence, evidence-based practice, continuous learning, and innovation. It uses data analytics, technology, and performance improvement methodologies to advance operational efficiency, regulatory compliance, patient safety, workforce engagement, quality outcomes, and organizational performance. The Executive Director partners in advancing Loma Linda University Health’s mission, vision, and strategic priorities through collaborative partnerships, support of nursing excellence, research and academic initiatives, and exceptional experiences for patients, families, physicians, staff, students, and community stakeholders. The position exercises substantial independent judgment and decision-making authority in planning, implementing, and evaluating ambulatory operations and strategic initiatives, and performs other duties as assigned.

Requirements

Bachelor of Science in Nursing and a Master of Science in healthcare, administration, education, or business; or an Associate’s Degree in Nursing, a Bachelor of Science in a non-nursing field, and a Master of Science in Nursing.
At least five years of nursing experience providing opportunities to demonstrate competencies in clinical nursing, education, leadership, and/or administration.
At least three years of practice experience with budget, strategic planning, and marketing plan development and implementation.
Substantial knowledge of outpatient clinic and urgent care state and federal healthcare regulations and accreditation standards, quality, patient safety, performance improvement methodologies, finance, medical staff structure, peer review, legal aspects of care, and evidence-based clinical practice standards.
Active California Registered Nurse (RN) license.
Basic Life Support (BLS) certification issued by the American Heart Association.
Ability to work effectively with a wide variety of staff and communicate positively, effectively, and professionally with others.
Ability to provide leadership; enforce policies and ensure compliance with regulatory standards, rules, and laws; think critically; and use sound judgment based on factual information and clinical knowledge.
Ability to lead, supervise, teach, collaborate, accept direction, work independently, manage multiple assignments, problem solve, organize and prioritize workload, and work under pressure.
Professional behavior and personal qualities including kindness, compassion, understanding, integrity, respect, discretion, and confidentiality.
Ability to read, write, and speak with professional quality and communicate effectively in English in person, in writing, and by telephone.
Ability to use computer and software programs necessary for the position, including Word, Excel, PowerPoint, and Access, and operate or troubleshoot basic office equipment.
Ability to perform basic math and statistical functions, compose written material, recall information accurately, and pay close attention to detail.
Ability to distinguish colors as necessary, hear sufficiently for general conversation and workplace sounds, and see adequately to read computer screens and written documents.

Nice To Haves

Nurse Executive Certification.

Responsibilities

Provide strategic leadership, operational oversight, and administrative direction for outpatient clinics, urgent care services, and ambulatory programs.
Lead the delivery of high-quality, patient-centered, safe, efficient, and financially sustainable care.
Ensure compliance with regulatory, accreditation, licensure, and organizational standards.
Collaborate with organizational leaders and interdisciplinary teams to develop and implement strategies that advance organizational goals.
Optimize and expand ambulatory services, improve patient access and experience, and enhance clinical quality and outcomes.
Provide executive leadership for business development, service line management, operational excellence, performance improvement, workforce development, financial stewardship, and innovation.
Foster accountability, inclusion, safety, service excellence, evidence-based practice, continuous learning, and innovation.
Use data analytics, technology, and performance improvement methodologies to drive operational efficiency, regulatory compliance, patient safety, workforce engagement, quality outcomes, and organizational performance.
Advance organizational mission, vision, and strategic priorities through partnerships, support of nursing excellence, research and academic initiatives, and exceptional experiences for stakeholders.
Plan, implement, and evaluate ambulatory operations and strategic initiatives using independent judgment and decision-making authority.
Perform other duties as assigned.