Executive Director, Advanced and Emerging Technology Services (AI and Digital Innovation)

College of Southern Maryland•La Plata, MD

27d•Onsite

About The Position

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. The Executive Director of Advanced and Emerging Technology Services provides visionary leadership for the development, launch, and ongoing management of the institution’s emerging IT technologies and hub for artificial intelligence strategy, innovation, and community engagement. The Executive Director will guide institution-wide AI adoption and governance across teaching, learning, student success, administrative operations, and workforce development. This role will ensure that AI initiatives align with institutional priorities, maintain ethical and responsible AI practices, and strengthen partnerships with internal and external stakeholders. The incumbent will explore, assess, and launch emerging technologies to support improvements in digital innovation, data reporting and analytics (data lakes/data warehouses), and academic, operational and workforce process improvements. This position collaborates closely with our academic, administrative, enterprise applications, and IT operations teams. Additionally, this position has the potential to provide supervision and guidance to student workers, interns, and an Instructional Specialist position in the future, based on programmatic and organizational needs. Reports to: VP and Chief Information Officer (CIO)

Requirements

Master’s degree in Computer Science, Data Science, Information Systems, AI/ML, Education Technology, or related field.
Demonstrated success leading technology initiatives, digital transformation, analytics, AI innovation, or related functions, typically gained through 8-10 years of progressively responsible experience.
Experience with project management, cross-functional collaboration, and technical evaluation.
Strong understanding of ethical, legal, and governance considerations for AI use in higher education.
Demonstrated knowledge of AI applications and emerging technologies in education, research, and operational environments.
Strategic Vision & Execution
Change Management & Organizational Leadership
Ethical & Responsible AI Practices
Policy Review and Development
Communication & Stakeholder Engagement
Data-Informed Decision Making and Data Governance
Innovation Mindset & Creativity
Collaboration & Consensus Building
Vendor, Partnership & Project Management
Excellent written and oral communication, analytical, and customer-service skills.
Ability to plan and execute multiple, complex projects concurrently and adapt quickly to changing technology landscapes.

Nice To Haves

Experience developing AI policies and guidelines, governance models, or enterprise-level training programs.
Grant writing experience and familiarity with federal/state funding streams in technology or workforce development.
Experience planning and launching AI or Technology Centers, labs, or innovation hubs.
ITIL Foundations or PMP for program/process management is a plus.

Responsibilities

Serve as the primary champion for responsible AI adoption/use and the integration of emerging IT technologies across the institution.
Provide budget management support for the development and oversight of funding supporting the AI Center.
Provide leadership/oversight for support positions supporting the AI Center.
Collaborate/Maintain effective communications with key stakeholders including Division of Learning, IT, Planning, Institutional Effectiveness, and Research, Operations and Planning, Human Resources, Student Excellence and Success, Workforce Development, students, and community partners to identify, review, and implement AI and emerging technology solutions.
Lead a cross-functional team of instructional designers, data analysts, technologists, and program managers supporting AI and emerging technology initiatives.
Cultivate an environment of ethical innovation, continuous learning, and inclusive institution-wide participation.
Maintain awareness of the environmental impact of new and emerging technologies and develop/implement strategies to proactively address these findings.
Design and support workshops and micro-credential pathways in AI literacy, data literacy, responsible AI, and emerging technologies.
Support experiential learning initiatives (hands-on labs, hackathons, capstones, internships).
Assist with integrating AI into curricula, pedagogy, assessment, and business process workflows.
Provide training on ethical/responsible AI use, academic integrity, and generative AI tools.
Support grant writing and AI-enabled/emerging technology program design initiatives.
Deliver training on AI-enhanced productivity tools, automation, decision support, and workflow optimization.
Support development of certification pathways customized to functional units (e.g., workforce development, academia).
Deployment of multimodal training: LMS-based modules, webinars, short courses, bootcamps, in-person sessions, and vendor-aligned certifications for AI and emerging technology-related initiatives.
Lead execution of the institution’s AI strategic roadmap including planning and launch of related AI or Technology Centers.
Align AI Center initiatives with institutional AI goals, academic priorities, and technology strategies.
Prioritize projects based on desirability, impact, feasibility, viability, compliance, and resource needs.
Develop KPIs, dashboards, and progress-tracking mechanisms for the AI Strategic Roadmap.
Provide executive leadership with regular reports on progress, risks, and outcomes.
Establish and facilitate an institution-wide AI Advisory Board composed of faculty, IT leaders, student representatives, legal/ethics experts, and external community partners.
Manage the Board’s role in strategic direction-setting, policy review and development, risk assessment, and oversight of AI governance.
Coordinate review and approval processes for major AI initiatives, pilots, community partnerships, and vendor engagements.
Ensure transparent governance and inclusive representation across academic and administrative units.
Partner with administrative units to identify automation opportunities (e.g., admissions triage, scheduling optimization, HR onboarding, document processing).
Support implementation of AI-driven predictive analytics (enrollment forecasting, retention modeling, course demand).
Collaborate with IT to enhance service desk, cybersecurity, and infrastructure monitoring using AI-enabled tools.
Promote institution-wide adoption of AI for workflow optimization and continuous improvement.
Support review and deployment of intelligent tutoring systems, adaptive learning platforms, generative AI, and other emerging technology solutions for course enhancement.
Provide administrative staff, faculty and students with AI tools for data analysis, text mining, simulation, and proposal development.
Promote cross-disciplinary and community-based applied solutions using AI and emerging technologies.
Identify and guide implementation of AI-powered chatbots, virtual advisors, success alerts, well-being monitoring tools, and related IT solutions.
Support smart-campus initiatives such as operations optimization, data analytics, and, improved business workflows using technology.
Curate, evaluate, and administer institution-approved AI tools.
Support the establishment of an ethical and secure usage framework aligned with privacy, cybersecurity, accessibility, and academic integrity standards.
Oversee creation of sandbox environments and innovation labs that allow experimentation with AI technologies.
Ensure compliance with federal and state regulations governing data, accessibility, and student protections.
Represent the institution at regional, national, and global AI conferences, summits, and higher-ed innovation forums.
Organize institutional AI and emerging technology convenings, symposiums, advisory summits, and community events.
Strengthen partnerships with industry, community organizations, government, and technology providers.
Seek grant funding, philanthropic partnerships, and collaborative technology-related opportunities.
Performs other related duties as assigned.