Client Executive - Emerging Technologies and AI

NTT DATA Services•Dallas, TX

1d•Onsite

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Executive - Emerging Technologies and AI to join our team in Dallas, Texas (US-TX), United States (US).

Requirements

Minimum of 10 years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed organization with annual TCV in excess of $20M
Working knowledge of modern data and AI ecosystems (e.g., OpenAI, AWS, Google Cloud, Microsoft, Databricks, or Snowflake)
Minimum of 5 years in Logistics industry with knowledge of Infrastructure and Data center operations related to Logistics Industry
Minimum of 8 years of experience selling NTT Data-type solutions and IT services to clients
Minimum of 10 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Elite presentation and executive storytelling skills.
Ability to bridge the gap between technical teams and non-technical business leaders.

Responsibilities

Sets long term vision for account. Inspires global cross functional team to develop creative solutions for customer and is able to implement complex initiatives
Build, manage, and measure a full cycle, virtual/geographically dispersed organization with annual TCV over ~$20M and promote an entrepreneurial environment focused on increasing market share and continued brand recognition and drive go-to-market sales approaches for various Logistics Infrastructure offerings
Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Validate technical fit of solutions, deliver highly targeted product demonstrations, and explain complex architectures (such as LLMs, data flows, and APIs) in a way that directly correlates technology to business value
Help clients identify new AI use cases, deploy solutions effectively, and track/communicate Key Performance Indicators (KPIs) to prove the financial return on investment (ROI) of AI implementations
Partner internally with Data Science, Engineering, Marketing, and Product teams. Relay customer feedback and market demands directly to product roadmaps
Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
Navigate large, complex, geographically dispersed organizations at C-level
Create success with P&L of ~$20M with financial management capabilities, including strong forecasting ability and growth strategies
Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close
Create awareness and interest in NTT DATA Services, develop regional account planning efforts and strategic account plan
Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings
Effectively grow, position and sell business across the full NTT DATA portfolio to drive in year revenue and margin and obtain year over year growth.
Analyzes trends across the account and develops plans to minimize and forecast churn
Monitors and updates on pipeline and forecast status (‘Five to Forecast’) of each account/opportunity for current and future quarters
Develops detailed understanding of commercial terms, and negotiates T and C's with assigned account with multiple stakeholders from IT to procurement functions.
Drives customer contract renewals and negotiations to protect revenue
Manages complex commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible