Executive Director Access Services - Immunology

Regeneron Pharmaceuticals

5d • $255,000 - $424,900 • Remote

About The Position

The Executive Director Access Services for Immunology leads the development and execution of the therapeutic area’s access services strategy. The role brings together the Immunology Patient Services Support (PSS) and Field Reimbursement (FRM) functions, leading both teams to support a positive access journey for patients and providers and help appropriate patients start and remain on therapy. The position serves as the voice for patient access across key brand partners and works closely with cross-functional Regeneron and, where applicable, alliance teams.

The role is remote within the United States, with occasional travel to the Sleepy Hollow, New York office. It partners with marketing and market access strategy leadership to define and implement commercial plans, programs, and field activities that improve access and reimbursement. The Executive Director oversees budgets, benchmarking, cost analysis, forecasting, program systems, communications, performance metrics, field force sizing, and team development, while bringing customer and field insights to brand and senior leadership.

Requirements

• Bachelor of Science or Bachelor of Arts degree required.
• At least 15 years of overall pharmaceutical or biopharmaceutical experience.
• At least 7 years of leadership experience, including managing managers.
• Experienced business, sales, or reimbursement leader.
• Track record of accomplishment and experience building customer-facing field teams and launching new products.
• Strong understanding of the payer environment, reimbursement, and challenges within national payer markets, including government programs, managed health care, and evolving health care systems.
• Experience commercializing a biologic product.
• Strong collaboration skills and experience working in a partnership environment.
• Excellent leadership and interpersonal skills, with the ability to build credibility and confidence within the company, with customers, and with strategic alliance partners where applicable.
• Ability to articulate strategic imperatives and translate and implement them for the Field Access Team.
• Comfort working in a science- and patient-focused culture and with scientific leaders.

Nice To Haves

• An advanced degree.

Responsibilities

• Define and implement the strategic commercial plan with marketing and market access strategy leadership, including appropriate field activities to improve access and reimbursement.
• Drive initiatives related to patient and physician reimbursement and patient support programs aligned with brand objectives, including streamlining and automating patient onboarding and adherence.
• Develop and manage the brand-specific access services budget and collaborate with Operational Excellence to identify technology and efficiency opportunities.
• Lead patient services and patient assistance benchmarking, cost analyses, and forecasting to inform brand and senior management decisions.
• Hire, train, and lead a Field Reimbursement team with deep access knowledge and experience removing patient access barriers.
• Ensure the Field Reimbursement team and its leadership are viewed by customers as subject matter experts in access and reimbursement.
• Hire, train, and lead a Patient Support Services team with strong operational and patient support experience.
• Gather insights on onboarding, conversion, patient retention, copay, quality, and customer satisfaction, and communicate them strategically to brand and senior leadership, including through executive engagement.
• Coordinate planning and implementation of program systems, including IT and communications, across PSS vendors.
• Plan, develop, and execute communications, content, and processes for PSS, reimbursement support, and patient access programs.
• Collaborate with Brand and Access Marketing, Training, Legal, Regulatory, Analytics, Privacy, Trade, Sales, and payer teams to execute patient access and reimbursement strategy.
• Serve as a leadership point of contact and active participant on Brand Core Teams for Regeneron and applicable alliance partners, bringing forward field and customer insights on access and reimbursement.
• Establish measurable performance metrics, monitor results, and partner with headquarters on Field Access Specialist incentive compensation schemes aligned with Market Access Business Unit objectives.
• Monitor Field Force sizing and anticipate market events that may require deployment adjustments.

Benefits

• Competitive and comprehensive total rewards package, which may include annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, medical, dental, vision, life and disability insurance, paid time off, and family support benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive