Executive Director, Patient Access

Medical University of South Carolina • Charleston, SC

3d

About The Position

The System Executive Director of Patient Access Services reports to the Chief Revenue Cycle Officer and is accountable for overseeing, coordinating, planning, and executing Patient Access Services for all market hospitals. In collaboration with System and Entity leaders, the role oversees admissions and outpatient registration for hospital-based services, coverage discovery, real-time eligibility verification, referral management, and central precertification and authorization of services. The director leads a team responsible for front-door revenue cycle activities and works with executive and regional leaders to improve revenue cycle financial performance. The role also implements and maintains productivity and work-from-home monitoring, along with the department’s quality improvement program and controls, to meet payer requirements, Joint Commission standards, and other regulatory requirements.

Requirements

• Bachelor’s degree or equivalent education and/or relevant work experience.
• 10 years of progressive work experience.
• 5 years of management experience.

Responsibilities

• Oversee, coordinate, plan, and execute Patient Access Services for all market hospitals.
• Direct admissions and outpatient registration operations for hospital-based services.
• Oversee coverage discovery and real-time eligibility verification.
• Oversee referral management and central precertification and authorization of services.
• Lead the team responsible for front-door revenue cycle activities.
• Collaborate with executive and regional leaders to enhance revenue cycle financial performance.
• Implement and maintain productivity and work-from-home monitoring.
• Maintain the department’s quality improvement program and controls to meet payer, Joint Commission, and other regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive